Sheraton Changbaishan Resort
7.4Rating
Very GoodRated by Guests
42Reviews
What to expect
Pros
- 🏔️Convenient location near the ski slopes
- 🎿Inclusion of ski rental and ski pass in room rate
- 🍳Full buffet breakfast experience
- 👨👩👧👦Family-friendly amenities like water park and hot spring
- 👍Friendly and helpful staff members
- 🌄Beautifully situated property with scenic views
- 🍹Welcome amenities like fruit, desserts, and beverages
- 🏊♂️Access to an indoor water park included in ski pass
- 🛏️Spacious and comfortable rooms with good amenities
- 🏨Good facilities and well-designed lobby lounge
Cons
- 💸Issues with hotel payment system and delays in refunds
- 🔒Check-in process can be slow and inefficient
- 🍽️Inconsistent food quality at restaurants
- 🛁Issues with room cleanliness and maintenance
- 🔄Slow or unresponsive guest services and management
- 🚗Challenges with transportation and shuttle services
- 📶Limited or unreliable Wi-Fi connectivity
- 🛠️Lack of proper maintenance in hotel facilities
- 🗣️Language barriers and limited English proficiency among staff
- ❌Poor management responsiveness to guest concerns
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Hiking, Massage, On-site entertainment, Sauna, Ski lessons, Skiing, Spa, Spa/sauna, Steamroom, Tours, Water park, Yoga room
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Chinese [Mandarin], Korean
Sheraton Changbaishan Resort is perfectly located for both business and leisure guests in Baishan. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. To be found at the hotel are 24-hour room service, 24-hour security, free Wi-Fi in all rooms, taxi service, daily housekeeping. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, complimentary tea, mirror, sewing kit, slippers. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including ski equipment rentals, water park, fitness center, sauna, golf course (within 3 km). Friendly staff, great facilities and close proximity to all that Baishan has to offer are three great reasons you should stay at Sheraton Changbaishan Resort .
Where you'll be sleeping
145 m²
Prestige Suite
1 king bed
41 m²
Club level, Guest room, 2 Double, Resort view
2 double beds
41 m²
Club level, Guest room, 1 King, Resort view, High floor
1 king bed
41 m²
Guest room, 1 King
1 king bed
41 m²
Deluxe Double Room
1 king bed
300 m²
Club level, 1 Bedroom Presidential Suite, 1 King
1 king bed
41 m²
Guest room, 2 Double, Resort view
2 double beds
102 m²
Club level, 1 Bedroom Larger Suite, 1 King
1 king bed
83 m²
Sheraton Suite
1 king bed
82 m²
Deluxe Family Room
2 double beds and 1 king bed
What other guests say about this hotel
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