InterContinental Hotel Chicago
8.6Rating
ExcellentRated by Guests
4,257Reviews
What to expect
Pros
- 🌟Excellent and attentive staff providing top-notch service
- 🏊♂️Spectacular pool with sauna and well-equipped gym
- 🛏️Comfortable and clean rooms with modern amenities
- 🍴Good room service and dining options available on-site
- 🏞️Great location with stunning views of the river and city skyline
- 🛎️Efficient check-in process and helpful front desk staff
- 🕶️Connected to popular dining options like Starbucks and Michael Jordan's restaurant
- 🍹Well-appointed bar with friendly bartenders serving quality drinks
- 🎉Ideal for special occasions and celebrations with personalized services
- 🏨Historic charm and elegant ambiance in a prime location
Cons
- 💧Inconsistent water pressure in showers across rooms
- 🚿Issues with shower direction causing water to spill on the floor
- 💸High valet parking costs compared to nearby competition
- 🛋️Some rooms showing signs of age and needing refurbishment
- 🧼Housekeeping inconsistencies with missed room cleaning
- 🚪Poor bathroom design with limited counter space and towel bars
- 🛌Noise disturbances from outside affecting room comfort
- 🍽️Limited vegetarian options and high costs for room service
- 🏊♂️Overcrowded pool area with insufficient seating
- 🔒Room upgrades not always available as promised, causing disappointment
What this place has to offer
Things to do and ways to relaxFitness center, Golf course [on-site], Massage, Spa, Spa/sauna, Tennis court
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Kitchen, Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Chinese [Mandarin], French, Arabic, Dutch, Polish, Japanese
The 4-star InterContinental Hotel Chicago offers comfort and convenience whether you're on business or holiday in Chicago (IL). The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at the InterContinental Hotel Chicago. Television LCD/plasma screen, non smoking rooms, air conditioning, heating, wake-up service can be found in selected guestrooms. The hotel offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at InterContinental Hotel Chicago.
Where you'll be sleeping
25 m²
Premium Room
1 queen bed or 1 king bed or 1 double bed or 1 single bed & 1 king bed or 2 double beds or 1 single bed
25 m²
2 Double Classic Premier City View Grand Tower
2 double beds
25 m²
1 King Classic Executive Tower
1 king bed
25 m²
1 King Premium Premier City View Executive Tower
1 king bed
42 m²
One Bedroom Suite Grand Tower
1 king bed
25 m²
1 King One Bedroom Suite Executive Tower
1 king bed
46 m²
1 King One Bedroom Suite City View Grand Tower
1 sofa bed and 1 king bed or 1 king bed or 1 double bed
25 m²
1 King Classic Grand Tower
1 king bed
25 m²
Classic Room
2 single beds or 1 double bed
King Grand Tower Room
1 double bed or 1 king bed
26 m²
1 King Classic City View Grand Tower
1 king bed or 1 double bed or 1 super king bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.