Hotel Puerta del Sur
8.5Rating
ExcellentRated by Guests
524Reviews
What to expect
Pros
- 🌿Beautiful natural surroundings and landscapes
- 🍳Rich and hearty buffet breakfast
- 🌅Unmatched beautiful views from the hotel
- 🛏️Spacious and comfortable rooms with lovely views
- 🏊♂️New pool and hot water jars for relaxation
- 👨👩👧👦Friendly and accommodating staff
- 🍪Delicious breakfast with yummy cookies
- 🌺Attractive gardens and outdoor spaces
- 🦜Opportunity for birdwatching in the area
- 🚲Free bicycles and kayaks for guest use
Cons
- ❄️Issues with heating in rooms
- 📶Intermittent or poor internet connection
- 🚫Lack of maintenance in some areas of the hotel
- 👎Unpleasant check-out experience with overcharging
- 👨💼Limited staff that do not speak English fluently
- 🕯️Old-fashioned decor and need for refurbishments
- 🦟Presence of insects due to lack of proper screens
- 🔒Issues with safe boxes and room amenities
- 🔊Noise issues and lack of soundproofing in rooms
- 🏨Overrated and not meeting expected standards
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Hot tub, Pool with view, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesDaily housekeeping, Elevator, Luggage storage
Dining, drinking, and snackingGrocery delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Hotel Puerta del Sur is perfectly located for both business and leisure guests in Valdivia. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Take advantage of the hotel's free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, luggage storage, Wi-Fi in public areas. Air conditioning, heating, wake-up service, desk, mini bar can be found in selected guestrooms. Access to the hotel's sauna, outdoor pool, garden will further enhance your satisfying stay. A welcoming atmosphere and excellent service are what you can expect during your stay at Hotel Puerta del Sur.
Where you'll be sleeping
32 m²
Superior Double Room
1 king bed
32 m²
Superior Twin Room
2 double beds
25 m²
Standard Double Room
1 double bed
32 m²
Twin Room with Terrace
2 double beds
35 m²
Junior Suite
1 king bed
32 m²
Double Room with Terrace
1 king bed
35 m²
Junior Suite
2 double beds
Superior Room
1 double bed
Junior Room
Room Assigned on Arrival
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.