Novotel Suzhou SIP
8.5Rating
ExcellentRated by Guests
415Reviews
What to expect
Pros
- 🏞️Great location next to the lake and shopping mall
- 🍳Excellent breakfast spread with international and local options
- 🏊♂️Nice gym and heated lap pool available
- 👌Friendly and helpful staff providing excellent service
- 🍽️Good variety of dining options within walking distance
- 🚇Conveniently located next to the Metro station
- 💼Perfect for business travelers with easy access to convention center
- 🛏️Comfortable and clean rooms with modern amenities
- 🌳Beautiful view of the lake from some rooms
- 🥂Club lounge with generous food and beverage offerings
Cons
- 🚿Weak water pressure in the shower
- 🍴Inconsistency in food quality and service at certain restaurants
- 📧Poor response to customer emails and inquiries
- 🔇Language barrier with staff and lack of English proficiency
- 🔒Issues with cleanliness in some rooms and public areas
- 📅Slow check-in and check-out processes
- 🛠️Construction noise and disruptions without prior notice
- 💤Noise disturbances from neighboring areas or equipment
- 💸Perceived focus on revenue over guest experience
- 🚫Limited amenities or services compared to other hotels
What this place has to offer
Things to do and ways to relaxFitness center, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin]
Novotel Suzhou SIP is conveniently located in the popular Suzhou Industrial District area. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, postal service are there for guest's enjoyment. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, complimentary instant coffee, complimentary tea, mirror, slippers. Entertain the hotel's recreational facilities, including fitness center, sauna, massage, children's playground. For reliable service and professional staff, Novotel Suzhou SIP caters to your needs.
Where you'll be sleeping
42 m²
Premier Room 1 King Bed
1 king bed
42 m²
Twin Premium Room
2 semi double beds
42 m²
Deluxe Room with 1 King bed
1 king bed
42 m²
Deluxe Room with 2 Single Beds
2 single beds
65 m²
Deluxe suite with 1 king bed
1 king bed
38 m²
Superior Room With 2 Single Beds
2 single beds
38 m²
Superior Room with 1 King Bed
1 king bed
31 m²
Guestroom (2 beds)
2 single beds
33 m²
Superior Double Room
1 queen bed
33 m²
Guestroom (Double bed)
1 queen bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.