The Ballantyne, a Luxury Collection Hotel, Charlotte
8.9Rating
ExcellentRated by Guests
1,274Reviews
What to expect
Pros
- 🌟Excellent service and hospitality
- 🏊Amazing amenities like pool and spa
- 🌺Beautiful location and property
- 🍹Great poolside cocktails
- 🍴Fantastic restaurant with delicious food
- 🌳Lovely grounds and outdoor areas
- ☕Fabulous coffee bar in the morning
- 🎉Nice setting and ambiance for events
- 💆♂️Relaxing spa experience
- 🎂Warm welcome and special touches for celebrations
Cons
- 💸Hidden fees and overpriced amenities
- 🛎️Slow valet service and lack of bellman assistance
- 🍽️Issues with room service billing and unclear menu charges
- 🕷️Cleanliness concerns like dirty pool and balcony
- 🔇Limited room features like no fridge or microwave
- 🕷️Unwelcoming or rude staff experiences
- 🕸️Room discrepancies compared to online booking descriptions
- 🛋️Some outdated or plain room decor
- 🏊♂️Inconvenience like closed indoor pool or early pool kitchen closure
- 🤝Issues with service charges and lack of apologies for inconveniences
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Bowling alley, Canoeing, Fishing, Fitness center, Foot bath, Game room, Hiking, Horseback riding, Hot tub, Massage, On-site entertainment, Pool with view, Sauna, Spa, Spa/sauna, Steamroom, Tennis court, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Kitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Stop at The Ballantyne a Luxury Collection Hotel Charlotte to discover the wonders of Charlotte (NC). Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop are on the list of things guests can enjoy. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, air conditioning, heating, wake-up service, desk. The hotel offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at The Ballantyne a Luxury Collection Hotel Charlotte.
Where you'll be sleeping
33 m²
Deluxe, Guest room, 1 King
1 king bed
74 m²
1 Bedroom Executive Suite, 1 King, Golf view, Balcony
1 king bed
33 m²
Grand Deluxe Queen Room with Two Queen Beds and Park View
2 queen beds
33 m²
Deluxe, Guest room, 2 Queen
2 queen beds
33 m²
Grand Deluxe, Guest Room, 1 King, Park View, Balcony
1 king bed
33 m²
deluxe, Guest room, 1 King, Balcony
1 king bed
33 m²
Deluxe, Guest room, 2 Queen, Balcony
2 queen beds
33 m²
Grand Deluxe Queen Room with Two Queen Beds, Balcony and Park View
2 queen beds
37 m²
1 Bedroom Junior Suite, 1 King
1 king bed
33 m²
Grand Deluxe King Room with Park View
1 king bed
What other guests say about this hotel
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