The Westin Houston, Memorial City
9.2Rating
ExceptionalRated by Guests
1,375Reviews
What to expect
Pros
- ☕Friendly and consistent service at Starbucks
- 🏨Clean and comfortable hotel rooms
- 🤝Excellent customer service from staff members
- 🍹Talented baristas providing high-quality drinks
- 🎉Personalized service for special occasions
- 🍳Wonderful breakfast options for elite members
- 🚗Efficient valet service
- 💧Complimentary cold water for guests
- 🥂Complimentary champagne and sweet gestures for special occasions
- 🔝High level of professionalism and hospitality from staff
Cons
- 👃Strong odor and cleanliness issues in some rooms
- 💸Extra charges for WiFi and late checkout
- 🍽️Lack of a club lounge for guests
- ❌Inhospitable and rude behavior from certain staff members
- 🚫Rooms decorated and finished poorly
- 🔊Issues with TV service quality
- 🛌Microwave located on a higher floor
- 🛋️Awkward reception areas and club lounge
- 🚫Lack of thorough cleaning in some areas
- 💻Issues with internet connectivity and charges
What this place has to offer
Things to do and ways to relaxFitness center, Golf course [on-site], Hot tub, Spa, Spa/sauna
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Portuguese
The Westin Houston, Memorial City is conveniently located in the popular Westchase area. Featuring a satisfying list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at The Westin Houston, Memorial City. Some of the well-appointed guestrooms feature flat screen television, air conditioning, heating, desk, alarm clock. The property offers various recreational opportunities. The Westin Houston, Memorial City combines warm hospitality with a lovely ambiance to make your stay in Houston (TX) unforgettable.
Where you'll be sleeping
Skyline, 1 Bedroom Apartment, 1 King, Balcony
1 king bed
81 m²
Executive, Junior Suite, 1 King
1 king bed
Heavenly, 1 Bedroom Apartment, 1 King, Balcony
1 king bed
37 m²
Deluxe, Larger Guest room, 1 King
1 king bed
Pinnacle, 2 Bedroom Apartment, Balcony
37 m²
Traditional, Guest room, 1 King
1 king bed
Executive, Suite, 1 King, Balcony
1 king bed
37 m²
Preferred, Guest room, 1 King
1 king bed
37 m²
Preferred, Guest room, 2 Double
2 double beds
Presidential, 2 Bedroom Suite, City view, Balcony
1 king bed
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