Gran Melia Xian Hotel
9.5Rating
ExceptionalRated by Guests
554Reviews
What to expect
Pros
- 🌟Excellent and friendly service from staff like Berry and James
- 🏊Modern and spacious swimming pool and gym facilities
- 🍸Fantastic happy hour with delicious food at the Red Level lounge
- 🛏️Spacious and luxurious rooms with beautiful views
- 🍳Diverse and delicious breakfast offerings
- 🌇Convenient location near shopping centers, bars, and tourist attractions
- 🔝High level of cleanliness and maintenance in the hotel
- 🚗Helpful and attentive concierge service for travel and ticket arrangements
- 🎉Great value for the facilities and services provided
- 💼Perfect hotel for both business and vacation purposes
Cons
- 🚬Presence of cigarette smoke in the non-smoking areas
- 💡Issues with room electronics and lighting malfunctions
- 🌍Intermittent internet connectivity issues in certain areas
- 🍔Limited or disappointing food options in some dining areas
- 🕒Inconsistent or delayed service at the bar and during check-in
- 💰High prices for certain amenities compared to other options in the city
- 🛎️Lack of prompt response to requests and inquiries
- 🧺Rooms may require better cleaning and maintenance standards
- 🗣️Language barrier with limited English proficiency among some staff
- 👥Shortcomings in personalization and attention to detail in service delivery
What this place has to offer
Things to do and ways to relaxBody scrub, Fitness center, Hot tub, Massage, On-site entertainment, Pub crawl, Spa, Spa/sauna, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Chinese [Mandarin], French, Korean
Ideally located in the prime touristic area of Qujiang Giant Wild Goose Pagoda, Gran Melia Xian Hotel promises a relaxing and wonderful visit. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out are just some of the facilities on offer. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, closet, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub. Access to the hotel's hot tub, fitness center, sauna, indoor pool, spa will further enhance your satisfying stay. Gran Melia Xian Hotel is an excellent choice from which to explore Xian or to simply relax and rejuvenate.
Where you'll be sleeping
46 m²
Premium Garden View
1 king bed or 2 single beds
46 m²
Deluxe Twin
2 single beds
46 m²
RED LEVEL DELUXE
1 queen bed or 2 single beds
103 m²
Deluxe Junior Suite Red Level
3 single beds or 2 double beds
46 m²
Premium with View
1 king bed or 2 single beds
69 m²
Junior Suite Red Level
1 queen bed
46 m²
Deluxe King Room
1 king bed
115 m²
Grand Suite Red Level
1 queen bed
46 m²
Family Friendly Themed Room
2 double beds
46 m²
Deluxe King or Twin Room with City View
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