St. Pancras Renaissance Hotel London
8.2Évaluation
ExcellentNoté par les clients
5 634Avis
Ce à quoi vous pouvez vous attendre
Avantages
- 👍Excellent hotel for Eurostar connections
- 🌟Great customer service and friendly staff
- 🍾Received special treatment for a birthday celebration
- 🥂Amazing afternoon tea experience with musical entertainment
- 🛌Comfortable beds and quiet rooms for a good night's sleep
- 🍸Fantastic cocktails and bar service
- 🏊♂️Lovely spa facilities with a peaceful atmosphere
- 🎂Surprise birthday treats and personalized service
- 🏰Historic and grand architecture with unique features
- 🍵Beautiful afternoon tea experience in a stunning setting
Inconvénients
- ❌Poor customer service and lack of recognition for elite status
- 💸High cost for rooms and additional services
- 🧹Rooms need better cleaning and maintenance
- 🔊Noise disturbances from nearby trains and traffic
- 👗Discriminatory behavior based on appearance at the entrance
- 🚫Issues with room key access and door locks
- 👎Unresponsive staff to guest concerns and complaints
- 🐛Presence of insects in the food at breakfast
- 💻Unreliable or limited Wi-Fi connectivity in rooms
- 🔔Inconsistent housekeeping service and room cleanliness
Ce que ce lieu a à offrir
Choses à faire et façons de se détendreBain de pieds, Canoë, Court de tennis, Divertissements sur place, Enveloppement corporel, Gommage corporel, Hammam, Massage, Parcours de golf sur place, Salle de jeux, Salle de sport, Sauna, Spa, Spa/sauna, Tours
Services et commoditésAscenseur, Concierge, Consigne à bagages, Enregistrement/départ sans contact, Équipements pour les personnes handicapées, Livraison de nourriture, Ménage quotidien, Nettoyage à sec, Service de blanchisserie
Restauration, boissons et collationsService en chambre [24 heures]
Accès InternetWi-Fi dans les espaces publics, Wi-Fi gratuit dans toutes les chambres!
Langues parléesAnglais, Allemand, Français, Italien, Arabe
Set in a prime location of London, St Pancras Renaissance London Hotel puts everything the city has to offer just outside your doorstep. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. To be found at the hotel are 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, valet parking, car park. Some of the well-appointed guestrooms feature television LCD/plasma screen, internet access – wireless (complimentary), air conditioning, heating, wake-up service. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, sauna, indoor pool, spa. Friendly staff, great facilities and close proximity to all that London has to offer are three great reasons you should stay at St Pancras Renaissance London Hotel.
Où vous allez dormir
50 m²
The Queen Victoria Suite, 2 Bedroom Residential Suite
1 double bed & 1 double bed
50 m²
The Royal Suite, 3 Bedroom Residential Suite, Chambers Club
1 double bed & 1 double bed & 2 single beds
43 m²
Chambers Suite, Junior Suite, 1 King, Chambers Club
1 king bed
43 m²
The Grand Staircase Suite, 1 Bedroom Bi-level Suite, 1 King
1 king bed
48 m²
Grand Junior Suite, Larger Suite, 1 King, Chambers Club
1 king bed
43 m²
Sir George Gilbert Scott, 1 Bedroom Residential Suite
1 king bed
43 m²
The Haywood Suite, 1 Bedroom Residential Suite, 1 King
1 king bed
32 m²
Superior King Bedroom, Guest room, 1 King, Barlow Wing
1 queen bed or 1 double bed
43 m²
Sir John Betjeman Suite, 1 Bedroom Suite, 1 King
1 king bed
32 m²
Superior Twin Bedroom, Guest room, 2 Twin/Single Bed(s)
2 single beds
Ce que disent les autres clients à propos de cet hôtel
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