Kempinski Hotel Chengdu
8.1Rating
ExcellentRated by Guests
375Reviews
What to expect
Pros
- 🌟Warm and welcoming staff
- 🍹Great cocktail making class experience
- 🍳Delicious and varied breakfast options
- 🏊Nice pool area for relaxation
- 🍰Amazing afternoon tea service
- 🍺German beer cafe with locally brewed beer
- 🌺Elegant and luxurious suite amenities
- 🏙️Convenient location close to subway
- 🍲Staff recommendations for local dining spots
- 🎉Good holiday experience with friends
Cons
- 🚧Ongoing renovations impacting facilities
- 🛏️Outdated and worn out beds and equipment
- 🚗Noise from traffic due to single glazed windows
- 💻Lack of Wi-Fi in rooms
- 🍴Inconsistent service quality in certain areas
- 🚪Lack of privacy due to missing door between rooms
- ❌Unmet expectations with redemption experience
- 🔒Safety concerns with shared lift access
- 👎Unresolved complaints and poor service recovery
- 💸Unexpected charges for amenities
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Karaoke, Massage, Nightclub, On-site entertainment, Pool with view, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin]
Kempinski Hotel Chengdu is a popular choice amongst travelers in Chengdu, whether exploring or just passing through. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Facilities like 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out are readily available for you to enjoy. Each guestroom is elegantly furnished and equipped with handy amenities. Enjoy the hotel's recreational facilities, including fitness center, sauna, indoor pool, spa, massage, before retiring to your room for a well-deserved rest. A welcoming atmosphere and excellent service are what you can expect during your stay at Kempinski Hotel Chengdu.
Where you'll be sleeping
88 m²
Deluxe Suite
1 king bed & 1 sofa bed
230 m²
Presidential Suite
2 king beds
70 m²
Executive Suite
1 king bed
37 m²
Executive Twin
2 semi double beds or 1 super king bed
66 m²
Junior Suite
1 queen bed
34 m²
Superior Twin Room
2 single beds
62 m²
Family Suite
1 king bed & 1 sofa bed
70 m²
Selected Suite
1 king bed
37 m²
Deluxe Twin Room
2 semi double beds
34 m²
Executive King
1 king bed
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