Xiamenair Maple Hotel (Xiamen SM City Plaza)
8.6Rating
ExcellentRated by Guests
71Reviews
What to expect
Pros
- 🛏️Spacious and clean rooms
- 🤝Friendly and helpful staff
- 🍽️Good breakfast buffet
- 🛎️Efficient check-in process
- 👍Excellent customer service
- 👩💼Staff speaks English
- 🏨Convenient location with nearby facilities
- 🚕Assistance with transportation arrangements
- 🥂Upgraded room at no extra cost
- 🍬Complimentary treats for guests
Cons
- 🚭Strong smoking smell in non-smoking areas
- 🍎Limited fruit options at breakfast
- 🏊♂️No swimming pool available
- 🥗Restaurant in need of an upgrade
- 🚪Shower blind difficult to operate
- 🚨Negligent staff at reception
- 💤Bad smell in some rooms
- 🗺️Not close to public transportation
- 🔇Limited English spoken by staff
- 🧽Need for better cleanliness in facilities
What this place has to offer
Things to do and ways to relaxFitness center, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin]
Set in a prime location of Xiamen, Xiamen Park City Hotel puts everything the city has to offer just outside your doorstep. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, laundromat are there for guest's enjoyment. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, carpeting, complimentary tea, mirror, slippers. To enhance guests' stay, the hotel offers recreational facilities such as fitness center. Xiamen Park City Hotel combines warm hospitality with a lovely ambiance to make your stay in Xiamen unforgettable.
Where you'll be sleeping
28 m²
Business Queen
1 king bed
47 m²
Business Suite
1 king bed
65 m²
Deluxe Suite
1 king bed
65 m²
Family Friendly Room
1 king bed
35 m²
Deluxe 2-bed Room
2 double beds
30 m²
Elegant 2-bed Room
2 single beds
65 m²
House
1 king bed
35 m²
Deluxe Twin Bed
2 double beds
47 m²
Family Suite
2 double beds
30 m²
Elegant Twin Bed
2 single beds
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.