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Crowne Plaza Basingstoke

Basingstoke, United Kingdom

Old Common Road, Black Dam, RG21 3PR

9.0Rating
ExcellentRated by Guests
63Reviews

What to expect

Pros

  • 🌟Friendly and helpful staff throughout the hotel
  • 🛏️Comfortable and clean rooms with modern amenities
  • 🍽️Delicious food with good variety at breakfast and dinner
  • 🏞️Peaceful and secluded location despite being close to town center
  • 👶Great for families, accommodating to children's needs
  • 🍸Lovely bar area with friendly and quick service
  • 🛎️Efficient check-in process and welcoming reception staff
  • 🍷Evening entertainment options like plush nightclub within a short drive
  • 💪Well-equipped gym for fitness enthusiasts
  • 🚗Convenient free parking facilities

Cons

  • 🕷️Some areas of the hotel have cleanliness issues like cobwebs and dead insects
  • 🥘Inconsistent quality of food, especially slow service and limited options during busy times
  • 🔒Noise from corridors easily carries into rooms, affecting sleep quality
  • ❄️Room temperatures can be chilly, impacting comfort levels
  • 🛁Some rooms have issues with bathroom cleanliness and maintenance
  • 🍴Limited options and slow service experienced during breakfast
  • 🍺Bar and restaurant areas may feel dated and in need of refurbishment
  • 🚶‍♂️Long queues and slow service experienced in some dining areas
  • 💵Some additional charges for services like early check-in may not be clearly communicated upfront
  • 🏊Lack of swimming pool facilities, which may be missed by guests looking for leisure amenities

What this place has to offer

Things to do and ways to relaxFitness center, Golf course [on-site], Sauna, Spa/sauna, Steamroom, Tennis court, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Bulgarian

The 4-star The Basingstoke Hotel offers comfort and convenience whether you're on business or holiday in Basingstoke. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. All the necessary facilities, including 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, wheelchair accessible, 24-hour front desk, are at hand. Designed for comfort, selected guestrooms offer television LCD/plasma screen, towels, closet, internet access – wireless (complimentary), non smoking rooms to ensure a restful night. The hotel offers various recreational opportunities. Discover all Basingstoke has to offer by making The Basingstoke Hotel your base.

Where you'll be sleeping

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20 m²

1 Double Bed Standard

1 double bed

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23 m²

1 Double Bed Standard Sofa Bed

1 double bed

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23 m²

1 Single Bed Standard Lounge Access

1 single bed

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25 m²

Standard Room

2 single beds or 1 single bed & 2 single beds or 1 double bed

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2 Single Beds Standard

2 single beds

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20 m²

2 Single Beds Standard Accessible

2 single beds

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Standard Room with Double Bed

1 double bed

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25 m²

Premium Room

1 double bed or 1 sofa bed

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20 m²

1 Double Bed W/ Sofa Bed Non Smoking

1 sofa bed and 1 double bed

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1 Single Bed Standard Lounge Access

1 single bed

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Single Room

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Standard Room with 1 Double Bed and 1 Sofa Bed

1 double bed and 1 sofa bed

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying