DoubleTree by Hilton Washington DC North/Gaithersburg
8.5Rating
ExcellentRated by Guests
293Reviews
What to expect
Pros
- 😊Helpful and friendly staff members like Timothy, Akita, Kemari, and Lara
- 🔧Great renovations and modern decor throughout the hotel
- 🍪Complimentary warm cookies at the front desk
- 🚿Clean and spacious rooms with high-quality linens and towels
- 🍴Delicious breakfast buffet and variety of dining options
- 🏊Well-maintained fitness center and amenities like a pool
- 📦Efficient lost and found process for retrieving forgotten items
- 🌟Exceptional customer service and personalized attention
- 💼Convenient location near shopping centers and restaurants
- 👍Quick and responsive housekeeping services
Cons
- 💸Hidden fees and unexpected charges not disclosed during booking
- 🛏️Issues with room cleanliness, including unclean bathrooms and dirty floors
- 🛠️Maintenance issues like broken fixtures, malfunctioning lights, and slow elevators
- 🍽️Limited dining options or expensive breakfast buffet without value for money
- 🐕Experiences with pet fee discrepancies and lack of proper communication
- 🚪Privacy concerns with bathroom design like barn doors without locks
- 🏨Inconsistencies in service quality and communication from hotel management
- 🦟Reports of bed bug bites and inadequate response from hotel staff
- 📞Challenges in resolving billing issues and refund promises not fulfilled
- 🔇Ineffective communication channels, including unresponsive front desk messaging
What this place has to offer
Things to do and ways to relaxFitness center, Hot tub, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Hilton Washington DC North Gaithersburg is perfectly located for both business and leisure guests in Gaithersburg (MD). The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at Hilton Washington DC North Gaithersburg. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. For reliable service and professional staff, Hilton Washington DC North Gaithersburg caters to your needs.
Where you'll be sleeping
25 m²
1 King Bedroom Suite With Full Kitchen
1 king bed
36 m²
1 King Bed Non Smoking With Balcony
1 king bed
25 m²
1 King Bedroom Suite With Balcony
1 king bed
25 m²
2 Queen Beds Non Smoking With Balcony
2 queen beds
28 m²
1 King Bed Non Smoking With Refrigerator
1 king bed
25 m²
2 Queen Beds Non Smoking With Refrigerator
2 queen beds
29 m²
Mobility Accessible King Room with Roll in Shower
1 king bed
28 m²
1 King Mobility Accessible with Bathtub
1 king bed
28 m²
1 King Mobility/Hearing Accessible W/Bathtub
1 king bed
1 King 1 Bedroom Suite Mobility Accessible with Roll-in Shower
1 king bed
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