Excelsior Palace Hotel
8.0Rating
Very GoodRated by Guests
253Reviews
What to expect
Pros
- 🏞️Stunning views of Mt. Etna and the sea
- 🏊Beautiful pool area and gardens
- 🍳Delicious and varied breakfast options
- 🛌Comfortable beds with quality bedding
- 👩🍳Friendly and accommodating staff
- 🎵Live music at the bar
- 🍸Terrace for drinks with great views
- 🅿️Convenient valet parking service
- 🌳Elegant gardens and park area
- 🏛️Historical charm and old-world hotel
Cons
- 🧹Rooms and furnishings need updating
- 🚿Issues with shower cleanliness and maintenance
- 🏢Exterior of the hotel looks shabby
- 🚗Limited or inconvenient parking options
- 🛋️Dated decor and furniture in rooms
- 👎Inconsistent service quality from staff
- 🍽️Breakfast quality and variety could be improved
- 🚪Lack of clear signage for hotel facilities
- 🌡️Issues with air conditioning or room temperature control
- 🚽Bathroom maintenance and cleanliness concerns
What this place has to offer
Things to do and ways to relaxFitness center, Golf course [on-site], Hiking, On-site entertainment, Pool with view, Solarium, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian, Russian
Where you'll be sleeping
16 m²
Double or Twin Room
1 queen bed or 2 single beds
16 m²
Deluxe Double Room with Sea View
1 queen bed
17 m²
Superior Double Room
1 queen bed
16 m²
Deluxe Double or Twin Room
1 double bed or 2 single beds
13 m²
Single Room
1 single bed
16 m²
Deluxe Double Room
1 double bed
17 m²
Superior Room
1 double bed or 2 single beds
16 m²
Classic Room
1 double bed or 2 single beds
22 m²
Deluxe Double or Twin Room with Balcony
1 king bed and 1 single bed or 3 single beds
16 m²
Elegance Room
1 double bed or 2 single beds
What other guests say about this hotel
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