Lotus One Bedroom Suite with king bed - Room plan

Garden Terrace Room with two double beds - Bed

Premier Garden Room with king bed - View

Yue Fei Mausoleum (Tomb of Yuefei) - 770 m from property

Four Seasons Hotel Hangzhou at West Lake

Name: Four Seasons Hotel Hangzhou at West Lake
Address: 5 Lingyin Road, Hangzhou, Zhejiang, 310013, China
Rating: 9.562861736334405

Hangzhou, China

9.6Rating

ExceptionalRated by Guests

622Reviews

What to expect

Pros

🧸Exceptional thoughtfulness towards families with children
🌟Outstanding service from a dedicated and friendly staff
🚴Convenient location for exploring Hangzhou's attractions
🍽️Delicious and diverse food options, including top-rated restaurants
🎁Personalized and attentive service for special occasions like birthdays and anniversaries
🌺Beautiful gardens and serene surroundings for a peaceful stay
🛥️Unique experiences such as boat rides on the West Lake
🏊Great facilities including pools, spa, and fitness center
🎂Surprise treats and gifts that enhance the overall experience
🍷Excellent dining options with varied menus and high-quality ingredients

Cons

🕯️Lack of outdoor pool availability during the stay
🛋️Some outdated decorations in common areas compared to room furnishings
🌧️Limited lightning and creepy ambiance in certain areas at night
🥤Inconsistent quality in bar and late-night dining experiences
🏡Slightly remote location may not suit those looking for immediate city access
🛏️Average experience in terms of room ambiance and memorability
🍴Breakfast area could be improved in terms of space and layout
📶Some room amenities like TV and docking stations may need upgrades
🛠️Property showing signs of aging and may benefit from renovation
🍹Room garden furniture cleanliness could be better maintained

What this place has to offer

Things to do and ways to relaxBoating, Fishing, Fitness center, Game room, Hot tub, Karaoke, Massage, Pool with view, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Chinese [Mandarin], Thai, French, Chinese [Cantonese], Korean, Japanese

Set in a prime location of Hangzhou, Four Seasons Hotel Hangzhou at West Lake puts everything the city has to offer just outside your doorstep. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at the Four Seasons Hotel Hangzhou at West Lake. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless, private pool, internet access – wireless (complimentary), whirlpool bathtub. Enjoy the hotel's recreational facilities, including indoor pool, spa, children's playground, garden, before retiring to your room for a well-deserved rest. Discover all Hangzhou has to offer by making Four Seasons Hotel Hangzhou at West Lake your base.