Grand Hyatt Hangzhou
8.6Rating
ExcellentRated by Guests
1,085Reviews
What to expect
Pros
- 🌟Exceptional service and helpful staff throughout the hotel
- 🌄Prime location with stunning views of West Lake
- 🍽️Delicious food options and excellent dining experiences
- 🏨Luxurious and modern facilities with comfortable amenities
- 👍Efficient and friendly check-in and check-out processes
- 🛋️Beautifully decorated rooms and comfortable accommodations
- 🍹Great lounge areas and club floors for relaxation
- 🌆Convenient access to shopping and city center attractions
- 🥇Highly recommended for both leisure and business travelers
- 🌺Lovely surroundings and serene ambiance for a relaxing stay
Cons
- 🚬Some rooms may have lingering smoke smell issues
- 🌡️Inconsistent room temperature control, with some rooms being too warm
- 🗣️Limited interaction and lack of hospitality from certain staff members
- 🚖Potential delays or traffic when requesting taxis during peak hours
- 🍳Breakfast buffet may not meet expectations compared to other meals
- 🔊Noise levels or air pollution from the city may affect room comfort
- 🧹Rooms need better attention to cleanliness and maintenance
- 💸Higher pricing compared to similar options in the area
- 🌧️Weather conditions like rain may impact outdoor activities or views
- 🚪Limited accessibility or restrictions to certain areas of the hotel
What this place has to offer
Things to do and ways to relaxFitness center, Hiking, Hot tub, Massage, Pool with view, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin]
Hyatt Regency Hangzhou is perfectly located for both business and leisure guests in Hangzhou. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, taxi service, 24-hour front desk. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, cleaning products, clothes rack, complimentary instant coffee. Enjoy the hotel's recreational facilities, including fitness center, sauna, indoor pool, spa, massage, before retiring to your room for a well-deserved rest. Hyatt Regency Hangzhou is an excellent choice from which to explore Hangzhou or to simply relax and rejuvenate.
Where you'll be sleeping
36 m²
2 Twin Beds
2 single beds
70 m²
1 King Bed with Garden
1 king bed
36 m²
1 King Bed with Lake View
1 king bed
36 m²
1 King Bed
1 king bed
36 m²
2 Twin Beds with Lake View
2 single beds
36 m²
1 King Bed with Club Access
1 king bed
36 m²
2 Twin Beds with Lake View and Club Access
2 single beds
57 m²
Grand Suite
1 king bed
36 m²
1 King Bed with Lake View and Club Access
1 king bed
70 m²
2 Twin Beds with Garden
2 single beds
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