Grosvenor Pulford & Spa Hotel

Pulford, United Kingdom

9.2Rating

ExceptionalRated by Guests

684Reviews

What to expect

Pros

🌟Fantastic rooms and executive room option
🎄Beautiful Christmas night out experience
🍽️Excellent food quality and variety
🏊Great swimming pool and spa facilities
🌺Lovely gardens and attractive surroundings
🎹Piano and music ambiance in the Palm Court area
🍸Efficient staff and attentive service
🥂Good value for Afternoon Tea
🍴Nice buffet-style roast lunch option
🍬Platter of fancies and special touches in the room

Cons

❄️Cold breakfast and lukewarm tea/coffee
🥤Lack of juice and continental options
👎Poor service and rudeness from staff member
🚫Long waiting times for orders and drinks
💸High cost for disappointing Afternoon Tea experience
🔊Room overlooking noisy area and poor air conditioning
🕰️Extended waiting times for food and service
🥪Subpar quality and service during Afternoon Tea
☕Issues with hot drinks machine causing delays
🍷Inconsistent availability of drinks at the main bar

What this place has to offer

Things to do and ways to relaxFitness center, Hammam, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tennis court, Yoga room

Services and conveniencesDaily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen, Room service [24-hour], Shared kitchen

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, French, Italian, Polish, Romanian

Set in a prime location of Chester, Grosvenor Pulford & Spa Hotel puts everything the city has to offer just outside your doorstep. The hotel offers a wide range of amenities and perks to ensure you have a great time. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, fireplace, postal service. Designed for comfort, selected guestrooms offer internet access – wireless (complimentary), non smoking rooms, air conditioning, heating, desk to ensure a restful night. The hotel's peaceful atmosphere extends to its recreational facilities which include hot tub, fitness center, sauna, golf course (within 3 km), indoor pool. Grosvenor Pulford & Spa Hotel combines warm hospitality with a lovely ambiance to make your stay in Chester unforgettable.