Hilton Nanjing

Name: Hilton Nanjing
Address: No. 100 Middle Jiangdong Road, Nanjing, Jiangsu, 210019, China
Rating: 8.233968253968253

Nanjing, China

8.2Rating

ExcellentRated by Guests

315Reviews

What to expect

Pros

🏙️Convenient location near shopping malls and subway stations
🍳Exceptional breakfast with a variety of Chinese and Western food options
🚗Equipped with parking for guests
🧼Clean and modern rooms with comfortable bedding
👩‍💼Friendly and professional staff providing excellent service
🏊Great amenities such as swimming pool, gym, and spa
🍹Executive Lounge with complimentary breakfast and evening cocktail
🍽️Good quality food options in the restaurants and lounge
🌟Luxurious lobby and interior design
🛌Comfortable beds and spacious rooms

Cons

🕒Slow check-in and check-out process
❄️Issues with room temperature control, either too hot or too cold
💤Noise issues in some rooms affecting sleep quality
💰Perceived as overpriced for the quality of service provided
🔑Inconvenience of needing to insert room key to operate elevators
🍔Inconsistent quality of service in certain dining areas like Strykers Bar
🔒Poor communication and understanding of loyalty program benefits by staff
👎Unsatisfactory response to guest requests and complaints
🛋️Rooms showing signs of age and wear, needing renovations
🚿Issues with cleanliness, especially in the shower area

What this place has to offer

Things to do and ways to relaxBilliards, Fitness center, Massage, Sauna, Spa, Spa/sauna, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen, Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin]

Stop at Hilton Nanjing Hotel to discover the wonders of Nanjing. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, wake-up service. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, indoor pool. A welcoming atmosphere and excellent service are what you can expect during your stay at Hilton Nanjing Hotel.