Privilege Room with 2 Connecting Zip Beds

Superior Room with 2 Connecting Zip Beds and Sofa

Superior Room with 2 Connecting Zip Beds

Hotel Mercure Krynica Zdroj Resort&Spa

Name: Hotel Mercure Krynica Zdroj Resort&Spa
Address: ul. Leśna 1, Krynica-Zdrój, 33-380, Poland
Rating: 8.35

Krynica-Zdrój, Poland

8.3Rating

ExcellentRated by Guests

40Reviews

What to expect

Pros

🏊Fantastic spa facilities with various saunas, pool, and jacuzzi
👩‍👩‍👧‍👦Friendly and helpful staff, especially in the spa and wellness areas
🍽️Delicious food options, both at the restaurant and breakfast buffet
🌿Beautiful views and quiet location, perfect for relaxation
🛏️Spacious and comfortable rooms with modern amenities
🏞️Close proximity to the city center and lovely park for walks
💆‍♀️High-quality spa treatments and massages with skilled therapists
🍸Nice selection of drinks and cocktails at the bar
🛠️Modern facilities and well-equipped gym for fitness enthusiasts
🚗Convenient underground parking available for guests

Cons

🔇Inconsistent room cleaning service and missed housekeeping details
🚪Lack of privacy in room balconies, with minimal dividers between neighboring balconies
🍴Limited food options and repetitive menu choices, especially for dinner
🔧Maintenance issues like malfunctioning bathroom fan and slow TV in rooms
💸Extra charges for spa facilities like saunas, which should ideally be included in room rates
🗺️Confusing layout of the hotel with multiple buildings and lack of clear signage
🍳Inconsistent quality of breakfast, with complaints about taste and variety
🕰️Slow service and unprofessional behavior from some staff members in various hotel areas
🛋️Furniture and decor in rooms may be outdated or not aligned with a modern aesthetic
❄️Issues with air conditioning efficiency or temperature control in some rooms

What this place has to offer

Things to do and ways to relaxBilliards, Fitness center, Hammam, Hot tub, Massage, Sauna, Skiing, Spa, Spa/sauna

Services and conveniencesDaily housekeeping, Elevator, Facilities for disabled guests, Food delivery, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Polish

The 4-star Hotel Mercure Krynica Zdrój Resort&Spa offers comfort and convenience whether you're on business or holiday in Krynica-Zdrój. The hotel has everything you need for a comfortable stay. Service-minded staff will welcome and guide you at the Hotel Mercure Krynica Zdrój Resort&Spa. Each guestroom is elegantly furnished and equipped with handy amenities. Entertain the hotel's recreational facilities, including hot tub, fitness center, sauna, indoor pool, spa. No matter what your reasons are for visiting Krynica-Zdrój, Hotel Mercure Krynica Zdrój Resort&Spa will make you feel instantly at home.