Hotel Neuschloss Otaru
8.3Rating
ExcellentRated by Guests
484Reviews
What to expect
Pros
- 🌅Stunning ocean views from the hotel
- 🍽️Excellent food offerings at the hotel restaurant
- 🧴In-room private onsen for a relaxing experience
- 🚗Convenient free parking right outside the hotel entrance
- 👨👩👧👦Kid-friendly amenities and meals available
- 🛏️Comfortable and clean rooms for a relaxing stay
- 🏞️Great location for exploring the coast and nearby attractions
- 🍳Nice breakfast offerings to start the day
- 🤝Friendly and helpful staff providing excellent service
- 🚐Convenient shuttle service to nearby attractions
Cons
- 🏚️Dated appearance of the building and some rooms
- 🧹Some areas of the room need better cleaning, a bit dusty
- 💸High pricing for the amenities provided
- 🕰️Limited shuttle service hours, stops running at 6:30 PM
- 🛁No laundry machines available at the hotel
- 🗣️English proficiency of staff may be limited
- 🚗Location a bit far from downtown Otaru and JR station
- 🪟Unable to open windows in some rooms for fresh air
- 🔌Limited power points in the room
- 🧺Difficulty in making breakfast bookings
What this place has to offer
Things to do and ways to relaxHot tub, Massage, Public bath, Sauna, Spa, Spa/sauna
Services and conveniencesDaily housekeeping, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Japanese
Hotel Neuschloss Otaru is perfectly located for both business and leisure guests in Otaru. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, room service are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, linens, locker, mirror. Take a break from a long day and make use of hot tub, sauna, hot spring bath, spa. For reliable service and professional staff, Hotel Neuschloss Otaru caters to your needs.
Where you'll be sleeping
28 m²
Double B (Non-Smoking)
1 queen bed
34 m²
Twin B - Non-Smoking
2 semi double beds
38 m²
Wide King Double Room - Non-Smoking
1 king bed
89 m²
Ocean Front Royal Suite with Scenic View Bath
38 m²
Room with Carpeted Area, Open Air Bath and Ocean View - Non-Smoking
2 single beds and 2 futons
74 m²
Suite with Sea View - Non Smoking
1 queen bed
66 m²
Twin Suite with Scenic View Bath
2 semi double beds
66 m²
Ocean Front Double Suite with Scenic View Bath
38 m²
Twin A - Non-Smoking
2 semi double beds
38 m²
Ocean Front Twin Room with Scenic View Bath (Type A)
2 semi double beds
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