Sauna
Guestroom
Swimming pool
Suite with Balcony
Restaurant
Balcony/terrace
View
Lobby
Hot tub
Facilities
Entrance
Deluxe King Suite
Restaurant
Balcony/terrace
Suite with Balcony
Restaurant
Food and beverages
Facilities
Food and beverages
Balcony/terrace
Standard Triple Room
Banquet hall
Balcony/terrace
Standard Double Room - King Size bed
Hot tub
Meeting room / ballrooms
Standard Double Room - King Size bed
Bar/lounge
Swimming pool
Facilities
Meeting room / ballrooms
Food and beverages
Standard Triple Room
Meeting room / ballrooms
Exterior view
Standard Twin Room
Food and beverages
Lobby
Guestroom
Bathroom
Bathroom
Facilities
Facilities
Bathroom
Bathroom
Bathroom

Hotel Toscana Plaza

Santiago de Cali, Colombia

7.3Rating
Very GoodRated by Guests
574Reviews

What to expect

Pros

  • 👍Great customer service and friendly staff.
  • 🔧Hotel offers free internet access everywhere.
  • 🏊‍♂️Nice rooftop bar and swimming pool.
  • 🍳Good breakfast options.
  • 🛏️Clean and nicely decorated rooms.
  • 🍽️Restaurant with great service and food.
  • 🛠️Well-equipped hotel for business stays.
  • 🚗Underground parking with 24-hour security.
  • 🌆Excellent location close to restaurants and malls.
  • 💼Ideal for short or mid-term stays on business trips.

Cons

  • 🔇Noise issues in rooms and hallways.
  • 🚿Hot water problems and low water pressure.
  • 🛌Difficulty in sleeping due to outside noise and bright curtains.
  • 💸Expensive mini-bar items and phone calls.
  • 🚪Lack of deadbolts or chains on room doors.
  • 🛠️Maintenance issues reported in rooms.
  • 🗣️Language barrier with staff, lack of bilingual accommodations.
  • 🦟Presence of bugs in the rooms.
  • 🛁Bathrooms in poor condition and needing renovation.
  • 🔐Challenges with room security and safe box operations.

What this place has to offer

Things to do and ways to relaxHot tub, Pool with view, Sauna, Solarium, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

The 4-star Hotel Sercotel Toscana Plaza offers comfort and convenience whether you're on business or holiday in Cali. Offering a variety of facilities and services, the property provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at Hotel Sercotel Toscana Plaza. Flat screen television, additional toilet, cleaning products, clothes rack, towels can be found in selected guestrooms. The property offers various recreational opportunities. Discover all Cali has to offer by making Hotel Sercotel Toscana Plaza your base.

Where you'll be sleeping

Suite with Balcony image 1
Suite with Balcony image 2
Suite with Balcony image 3
Suite with Balcony image 4
Suite with Balcony image 5
Suite with Balcony image 6
30 m²

Suite with Balcony

1 queen bed

Deluxe King Suite image 1
Deluxe King Suite image 2
Deluxe King Suite image 3
Deluxe King Suite image 4
35 m²

Deluxe King Suite

1 king bed

Standard Double Room - King Size bed image 1
Standard Double Room - King Size bed image 2
Standard Double Room - King Size bed image 3
Standard Double Room - King Size bed image 4
Standard Double Room - King Size bed image 5
20 m²

Standard Double Room - King Size bed

1 queen bed

Standard Triple Room image 1
Standard Triple Room image 2
Standard Triple Room image 3
Standard Triple Room image 4
21 m²

Standard Triple Room

3 single beds

Standard Twin Room image 1
Standard Twin Room image 2
Standard Twin Room image 3
Standard Twin Room image 4
21 m²

Standard Twin Room

2 single beds

Double Bed room image 1
Double Bed room image 2
18 m²

Double Bed room

1 double bed

Junior Suite, 1 Queen Bed, Hot Tub image 1
25 m²

Junior Suite, 1 Queen Bed, Hot Tub

1 queen bed

Deluxe Suite,1 King Bed,Jetted Tub,City View image 1
30 m²

Deluxe Suite,1 King Bed,Jetted Tub,City View

Deluxe Suite, 1 King Bed, Jetted Tub, City View image 1
30 m²

Deluxe Suite, 1 King Bed, Jetted Tub, City View

1 king bed

Deluxe Suite image 1
30 m²

Deluxe Suite

1 king bed

What other guests say about this hotel

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Where you'll be staying