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Damai Indah Golf & Country Club - BSD - 3.49 km from property
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Damai Indah Golf & Country Club - BSD - 3.49 km from property
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Mercure Serpong Alam Sutera Hotel

Tangerang, Indonesia

9.0Rating
ExcellentRated by Guests
2,880Reviews

What to expect

Pros

  • 🛏️Comfortable and clean rooms
  • 🍽️Varied and delicious breakfast options
  • 🏊Great swimming pool facilities
  • 🧒Kids-friendly activities and amenities
  • 👩‍💼Friendly and helpful staff
  • 🍦Ice cream availability
  • 🚗Large car parking area
  • 🎮Playstation available for entertainment
  • 🎁Warm welcome gestures like cakes and candies
  • 🌳Outdoor shaded areas for relaxation

Cons

  • 🍽️Limited menu options at breakfast and dinner
  • 🕰️Slow service in the restaurant
  • 🍛Old dirty plates and glasses found on tables
  • 🧹Rooms and facilities need better cleaning
  • 🛎️Lack of fast check-in experience
  • 🚽Issues with bathroom exhaust and door tightness
  • 🍔Limited variability in dining menu
  • 📺TVs need an upgrade to smart TVs
  • 🧸Missing some room amenities and deep cleaning of facilities
  • 💤Noise levels may impact relaxation

What this place has to offer

Things to do and ways to relaxFitness center, Golf course [on-site], Massage, Pool with view, Spa, Spa/sauna
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRestaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Indonesian

The 4-star Mercure Serpong Alam Sutera Hotel offers comfort and convenience whether you're on business or holiday in Tangerang. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, slippers, towels, separate living room, internet access – wireless. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, golf course (within 3 km), outdoor pool, massage, pool (kids). Mercure Serpong Alam Sutera Hotel is an excellent choice from which to explore Tangerang or to simply relax and rejuvenate.

Where you'll be sleeping

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26 m²

Queen Superior Room

1 queen bed

Superior Twin Room image 1
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26 m²

Superior Twin Room

2 single beds

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Privilege Twin image 9
32 m²

Privilege Twin

2 single beds

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32 m²

Privilege Queen

1 queen bed

Superior Queen Pool View image 1
26 m²

Superior Queen Pool View

1 queen bed

Privilege Double Room image 1
Privilege Double Room image 2
32 m²

Privilege Double Room

1 double bed

Superior Room image 1
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26 m²

Superior Room

Privilege Room image 1
32 m²

Privilege Room

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Standard Room

Prestige Double Bed Room image 1
32 m²

Prestige Double Bed Room

What other guests say about this hotel

  • 1

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Mercure Serpong Alam Sutera HotelTangerang, Indonesia

Where you'll be staying