Midtown Shangri-La, Hangzhou
8.9Rating
ExcellentRated by Guests
360Reviews
What to expect
Pros
- 🏞️Great location near West Lake and shopping mall
- 🍽️Excellent buffet breakfast with a wide variety of options
- 👩👩👧👦Friendly and attentive staff, known for warm service
- 🏊♂️Impressive fitness center and pool facilities
- 🍻Own brewery with great selection of craft beers
- 🌟Luxurious rooms with modern amenities and comfortable bedding
- 🥂Nice restaurant and bar options within the hotel
- 🛍️Connected to a shopping center for convenient shopping and dining
- 👍Efficient check-in process and fast service for guests
- 🏊♀️Well-equipped gym with high-quality service
Cons
- 🚬Smells of cigarette smoke in certain areas
- 💸Minibar not free in some room categories
- 🧴Bathroom maintenance required in some rooms
- 🍔Food quality issues reported in the hotel restaurant
- 🛎️Inconsistent service levels from doormen and porters
- 🚕Issues with airport transfer service and taxi arrangements
- 🛌Room decor and fixtures showing signs of aging
- 🔒Difficulty in room booking process and confirmation delays
- 🕰️Delays and inconveniences during check-in process reported
- 🤝Lack of personalized service and attention to detail in some interactions
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Fishing, Fitness center, Foot bath, Hot tub, Light therapy, Massage, Nightclub, On-site entertainment, Pool with view, Sauna, Solarium, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Chinese [Cantonese]
Midtown Shangri-La Hotel Hangzhou is conveniently located in the popular West Lake District – Hubin Area area. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. All the necessary facilities, including 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, grocery deliveries, are at hand. Television LCD/plasma screen, carpeting, cleaning products, clothes rack, complimentary instant coffee can be found in selected guestrooms. Entertain the hotel's recreational facilities, including hot tub, fitness center, sauna, indoor pool, spa. Convenience and comfort makes Midtown Shangri-La Hotel Hangzhou the perfect choice for your stay in Hangzhou.
Where you'll be sleeping
86 m²
Executive Lakeview Suite
1 double bed
43 m²
Horizon Club King
1 king bed
43 m²
Horizon Lakeview King
1 king bed
78 m²
Horizon Premier King
1 king bed
43 m²
Horizon Club Twin
2 single beds
86 m²
Executive Suite
1 king bed
43 m²
Deluxe Twin
2 single beds
43 m²
Deluxe King
1 king bed
43 m²
Premier Lakeview King
1 king bed
43 m²
Premier Lakeview Twin
2 single beds
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