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![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1728804000859/cly0vu9xif82310w1urr121p0.webp?width=1000&quality=80&format=webp&strip=true)
![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1728804000859/cly0vu9xif82510w1nfpxl0t5.webp?width=1000&quality=80&format=webp&strip=true)
Novotel Pekanbaru
8.5Rating
ExcellentRated by Guests
609Reviews
What to expect
Pros
- 🌟Friendly and helpful staff
- 🏊♂️Nice swimming pool
- 🍽️Delicious and varied breakfast options
- 🧖♀️Relaxing spa with skilled therapists
- 👨👩👧👦Kid-friendly activities and amenities
- 🎉Special activities for children on weekends
- 🥂Memorable surprises for special occasions
- 🎶Live music entertainment in the evenings
- 🏙️Convenient central location near shopping centers
- 🛏️Spacious, comfortable, and modern rooms
Cons
- 🛎️Issues with billing accuracy and refund process
- 💆♂️Inconsistent spa experience with unprofessional service
- 🚪Noise disturbances in certain rooms
- 🚭Need clearer distinction between smoking and non-smoking rooms
- 🛠️Gym facilities need improvement
- 🍽️Breakfast quality needs enhancement in some cases
- 🔒Safety concerns with elevator access
- 🧹Issues with room cleanliness and maintenance
- 💬Poor communication or service from front office staff
- 💻Inadequate or unreliable Wi-Fi access
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Massage, Sauna, Spa, Spa/sauna
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Indonesian
Ideally located in the prime touristic area of Pekanbaru City Center, Novotel Pekanbaru promises a relaxing and wonderful visit. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, taxi service, 24-hour front desk. Some of the well-appointed guestrooms feature closet, towels, clothes rack, television LCD/plasma screen, mirror. The hotel offers various recreational opportunities. Convenience and comfort makes Novotel Pekanbaru the perfect choice for your stay in Pekanbaru.
Where you'll be sleeping
28 m²
Superior Room with 1 Double Bed
1 double bed
28 m²
Superior Room With 2 Single Beds
1 queen bed
28 m²
Deluxe room with 1 double bed, with Balcony
1 double bed
28 m²
Deluxe room with 2 single beds, with Balcony
2 single beds
32 m²
Superior Room with 2 Single Beds and 1 Sofa Bed
1 sofa bed and 2 single beds or 2 single beds & 2 single beds and 1 sofa bed
28 m²
Superior Twin Room
2 single beds
32 m²
Superior room with 1 double bed and 1 sofa bed
1 double bed or 1 double bed and 1 sofa bed
28 m²
Superior Room
Junior King Suite
1 king bed
Deluxe Room with 2 single beds
What other guests say about this hotel
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