Pullman Zhouzhuang
9.1Rating
ExceptionalRated by Guests
52Reviews
What to expect
Pros
- 🌟Excellent and attentive service from staff members like Vincent, Amanda, and Nina
- 🍽️Delicious and varied food options at the Chinese restaurant and buffet
- 🛏️Spacious, clean, and well-designed rooms with comfortable beds
- 🌅Scenic views of the lake and surrounding areas
- 🏊♂️Great facilities including a large swimming pool and gym
- 🍹Warm and welcoming atmosphere throughout the hotel
- 🚗Convenient shuttle service to Zhouzhuang Old Town
- 🍳Extensive and fresh breakfast options at Cafe 88
- 🌺Beautifully landscaped gardens and surroundings
- 📺High-quality and easy-to-use amenities like TVs and air conditioning
Cons
- 🍳Inconsistent quality and temperature of coffee served at breakfast
- 🔧Maintenance issues like moldy walls and loose fixtures in some rooms
- 🍴Sub-par service and average food quality at the Chinese restaurant on occasion
- 🚕Limited transportation options to and from the resort, especially for longer distances
- 📺Old domestic TV models with low definition in some rooms
- 🥤Limited complimentary amenities like drinking water and welcome drinks
- 🧹Issues with cleanliness, such as dust in the rooms
- 🍽️Chaotic scenes and lack of organization during peak dining times
- 💬Indifferent or poor front desk service and unmanaged member-only areas
- ☔Lack of consideration for guests in terms of rainy day activities or indoor facilities
What this place has to offer
Things to do and ways to relaxBilliards, Fitness center, Hot tub, Spa/sauna, Steamroom, Table tennis, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin]
Pullman Zhouzhuang is a popular choice amongst travelers in Suzhou, whether exploring or just passing through. Both business travelers and tourists can enjoy the property's facilities and services. Free Wi-Fi in all rooms, 24-hour room service, 24-hour security, daily housekeeping, private check in/check out are there for guest's enjoyment. Designed for comfort, selected guestrooms offer flat screen television, clothes rack, complimentary instant coffee, complimentary tea, mirror to ensure a restful night. Take a break from a long day and make use of the yoga room, fitness center, golf course (within 3 km), indoor pool, pool (kids). Pullman Zhouzhuang combines warm hospitality with a lovely ambiance to make your stay in Suzhou unforgettable.
Where you'll be sleeping
45 m²
Deluxe King Bed
1 king bed
45 m²
Deluxe Executive Room 1 King Bed
1 king bed
45 m²
Deluxe Executive Twin
2 single beds
45 m²
Superior King Bed
1 king bed
25 m²
Deluxe Lake View Twin Room
2 single beds
45 m²
Superior Twin bed
2 semi double beds
55 m²
Premium Deluxe Room
1 king bed and 1 single bed
110 m²
Executive Suite with One Bed and Lake View - Lounge Benefits
1 king bed
55 m²
Family Room
1 single bed and 1 king bed
45 m²
Executive Double Room
1 king bed
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