Guestroom
Restaurant
Exterior view
Exterior view
Bar/lounge
Banquet hall
Garden
Facilities
Facilities
Food and beverages
Lobby
Lobby
Facilities
Restaurant
Facilities
Double Room
Bathroom
Double Room
Family Suite
Bathroom

Sereno Art Hotel

7.9Rating
Very GoodRated by Guests
31Reviews

What to expect

Pros

  • 🛏️Comfortable beds in the rooms
  • 🍹Delicious cocktails served at the bar
  • 🌟Great service from staff members
  • 🍳Delicious breakfast options provided
  • 🎨Beautiful and tasteful room decorations
  • 📍Central location close to attractions
  • 👍Helpful and friendly hotel staff
  • 🌿Lovely decorations and plants in the lobby
  • 🛋️Spacious and well-designed rooms
  • 🎉Fun and lively atmosphere in the hotel

Cons

  • 🔊Noise from the street and reception area
  • 🚿Low water pressure and cold water in showers
  • 💡Lack of bathroom ventilation and loud fans
  • 🙉Loud music and noise disturbances in the hotel
  • 🧻Towels with unpleasant smell in the bathroom
  • 🔇Difficulty in maintaining quiet environment
  • 🚪Lack of privacy due to room layout and design
  • 💬Inappropriate behavior or loud conversations by staff
  • 🧹Improvement needed in overall cleanliness of rooms
  • 💧Issues with water temperature and amenities in bathrooms

What this place has to offer

Things to do and ways to relaxFitness center, On-site entertainment, Pub crawl, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Elevator, Food delivery, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

Sereno Art Hotel is perfectly located for both business and leisure guests in San Cristobal De Las Casas. The property offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at Sereno Art Hotel. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Sereno Art Hotel is an excellent choice from which to explore San Cristobal De Las Casas or to simply relax and rejuvenate.

Where you'll be sleeping

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25 m²

Double Room

2 double beds

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25 m²

King Room

1 queen bed

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70 m²

Family Suite

2 double beds & 1 double bed and 1 single bed

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25 m²

Deluxe Room

1 king bed

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50 m²

Family Room

1 single bed and 2 double beds and 1 king bed

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50 m²

Family Room

1 king bed

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23 m²

Guest Room

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27 m²

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25 m²

King Room

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17 m²

Guest Room

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 115.15% over the period.

Where you'll be staying