Sheraton Grand Hangzhou Wetland Park Resort
8.7Rating
ExcellentRated by Guests
389Reviews
What to expect
Pros
- 😍Scenic splendor with proximity to lush wetlands
- 🍽️Exceptional dining experience with diverse options
- 🍷Club Lounge excellence with impressive food and beverages
- 🏞️Luxurious amenities including spacious rooms and indoor pool
- 🌟Special thanks to exceptional staff members for outstanding service
- 🌴Perfect location for a peaceful retreat surrounded by nature
- 💆Spa services available for perfect relaxation
- 👏Professional and friendly service from the staff
- 🏊Nice pool area and fitness center for relaxation and exercise
- 🍵Excellent concierge service for ordering cabs and assisting with needs
Cons
- 📍Location somewhat secluded, requiring travel to downtown Hangzhou
- ❄️Air conditioning issues with room temperature and mosquitoes
- 💧Locked emergency exit doors and blocked exits during evacuation drill
- 🔒Limited food spread in the Club Lounge requiring staff assistance
- 🚗Limited parking availability for hotel guests with no reserved spots
- 🍽️Pricey dining options within the hotel with limited menu choices
- 🚪Confusing layout within the hotel making navigation challenging
- 🍳Breakfast primarily oriental-centric with limited international options
- 🌿Limited scenic views from certain rooms overlooking other wings
- 🛁Awkward bathroom setup with bathtub in the center of the room
What this place has to offer
Things to do and ways to relaxFitness center, Hiking, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin]
Ideally located in the prime touristic area of West Lake District – Xixi Wetland Park, Sheraton Grand Hangzhou Wetland Park Resort promises a relaxing and wonderful visit. The property features a wide range of facilities to make your stay a pleasant experience. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out. Television LCD/plasma screen, bathroom phone, mirror, slippers, closet can be found in selected guestrooms. Enjoy the hotel's recreational facilities, including fitness center, sauna, indoor pool, spa, massage, before retiring to your room for a well-deserved rest. Sheraton Grand Hangzhou Wetland Park Resort is an excellent choice from which to explore Hangzhou or to simply relax and rejuvenate.
Where you'll be sleeping
95 m²
Family Suite, Club lounge access, Suite, 1 King, Sofa bed
1 king bed and 1 bunk bed
95 m²
Club Suite, Club lounge access, Suite, 1 King
1 king bed
95 m²
Deluxe Suite, Club lounge access, Suite, 1 King
1 king bed
45 m²
Kids Fun, Guest room, 2 Doubles, Balcony
2 single beds
45 m²
Kids Fun, Guest room, 1 King, Balcony
1 king bed
45 m²
Superior, Guest room, 1 King, Balcony
1 king bed
45 m²
Superior, Guest room, 2 Doubles, Balcony
2 single beds
45 m²
Deluxe King Room, Guest room, 1 King
1 king bed
Presidential Suite, Club lounge access, Presidential Suite
1 king bed
145 m²
Ambassador Suite, Club lounge access, Hospitality Suite
1 king bed
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