The Alts Hotel Palembang
9.0Rating
ExceptionalRated by Guests
891Reviews
What to expect
Pros
- 🌟Consistently high ratings and positive reviews
- 🏊Esthetic swimming pool area
- 🍽️Good restaurant with tasty food
- 👨👩👧👦Family-friendly atmosphere and facilities
- 🌅Beautiful and relaxing views
- 🚗Strategic and convenient location
- 🛏️Comfortable rooms with pleasant amenities
- 🌞Great for relaxation and unwinding
- 🥇Top-notch customer service and friendly staff
- 💪Well-equipped gym facilities for fitness enthusiasts
Cons
- 🔊Noisy air conditioning units in some rooms
- 🍳Limited breakfast menu options
- 🧼Cleaning standards need improvement
- 🚗Challenges with parking availability
- 🛎️Slow response to customer complaints
- 🍴Restrictions on borrowing utensils from the hotel
- 📶Slow or lackluster response to requests or issues
- 🧤Lack of hand towels in some rooms
- 💰Extra charges for requests and services
- 👂Poor soundproofing between rooms
What this place has to offer
Things to do and ways to relaxBody scrub, Fitness center, Foot bath, Golf course [on-site], Hot tub, Massage, Nightclub, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRestaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Indonesian, Malay
[Hotelname] is perfectly located for both business and leisure guests in Palembang. The property features a wide range of facilities to make your stay a pleasant experience. 24-hour room service, free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, valet parking are on the list of things guests can enjoy. Designed for comfort, selected guestrooms offer television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning to ensure a restful night. The hotel's peaceful atmosphere extends to its recreational facilities which include fitness center, sauna, outdoor pool, spa, massage. A welcoming atmosphere and excellent service are what you can expect during your stay at [Hotelname].
Where you'll be sleeping
124 m²
President Suite
1 king bed or 1 sofa bed & 1 king bed
31 m²
Deluxe Premiere
1 queen bed
29 m²
Deluxe Double
1 queen bed
54 m²
Junior Suite
1 king bed & 1 sofa bed
36 m²
Deluxe Cabana
1 double bed
24 m²
Superior Double
1 double bed
24 m²
Superior Twin
2 single beds
36 m²
Deluxe Cabana Room with Balcony
1 queen bed
31 m²
Deluxe Premier Room
1 queen bed
29 m²
Deluxe Room
2 single beds or 1 super king bed or 1 king bed
What other guests say about this hotel
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