The Ritz-Carlton, Chengdu
9.6Rating
ExceptionalRated by Guests
812Reviews
What to expect
Pros
- 🌟Luxurious and comfortable rooms
- 👌Friendly and helpful staff providing exceptional service
- 🍽️Delicious and varied breakfast options
- 🏊Fantastic swimming pool with attentive lifeguards
- 🍹Great lounge experience with diverse food and beverage choices
- 🌆Convenient city center location
- 🎁Personalized service and thoughtful gestures like birthday surprises
- 📚Well-maintained facilities with a great collection of books in the lounge
- ☕Good coffee options and afternoon tea service
- 🛏️Comfortable bedding for a good night's sleep
Cons
- 🛎️Occasional issues with key card access and check-in delays
- 🚪Rooms and facilities showing signs of age and needing updates
- 🍴Inconsistent service quality in the executive lounge for F&B
- 🗺️Limited English proficiency among some staff members
- 🧼Rooms may not be as thoroughly cleaned as expected
- 🛒Lack of trendy surroundings or proximity to popular areas
- 🚿Bathrooms may need refurbishment for a more modern look
- 🥐Crowded breakfast areas during peak times
- 🛍️Less variety in the executive lounge food offerings
- 🕰️Inconsistencies in service standards throughout the hotel
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Game room, Hot tub, Massage, On-site entertainment, Private bath, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Chinese [Cantonese]
Stop at The Ritz-Carlton Chengdu to discover the wonders of Chengdu. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at the The Ritz-Carlton Chengdu. Designed for comfort, selected guestrooms offer television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning to ensure a restful night. Take a break from a long day and make use of fitness center, sauna, indoor pool, spa, massage. For reliable service and professional staff, The Ritz-Carlton Chengdu caters to your needs.
Where you'll be sleeping
105 m²
Club Ritz Carlton Suite, Club level, 1 Bedroom Suite, 1 King
1 king bed
50 m²
Club Room, Club level, Guest room, 1 King, High floor
1 king bed
82 m²
Club Premier Suite, Club level, 1 Bedroom Suite, 1 King
1 king bed
50 m²
Club King Room
1 queen bed
50 m²
Club Room, Club level, Guest room, 2 Double, High floor
2 double beds
50 m²
Deluxe Room, Guest room, 2 Double, High floor
2 double beds
Presidential Suite, Club level, 1 Bedroom Suite, 1 King
1 king bed
97 m²
Business Suite, 1 Bedroom Suite, 1 King
1 king bed
50 m²
Deluxe Room, Guest room, 1 King, High floor
1 king bed
50 m²
Family Room (Queen bed)
1 queen bed
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