The Ritz-Carlton, Harbin
9.3Rating
ExceptionalRated by Guests
50Reviews
What to expect
Pros
- 🌟Exceptional service and attention to detail by staff
- 🏞️Great views of the river and surroundings
- 🍽️Delicious food options at the restaurant
- 🛏️Comfortable and spacious rooms
- 🍹Fantastic dining and beverage options
- 🏊Excellent spa, sauna, and swimming pool facilities
- 💼Convenient location for business travelers
- 👩💼Professional and friendly staff interactions
- 🧳Well-maintained facilities and amenities
- 🛎️High-class service delivery and hospitality
Cons
- 📶Inconsistent WiFi connectivity
- 🛒Limited nearby shopping or entertainment options
- 🚖Difficulty in hailing taxis or transportation accessibility
- 🧼Housekeeping could be more thorough
- 🥘Some average or overpriced food quality at the buffet
- 🔒Complex elevator system for accessing different hotel floors
- 🌬️Issues with room temperature regulation, particularly in the shower
- 🗣️Language barriers with English-speaking staff members
- 💰Expensive prices for certain hotel services and amenities
- 🔑Lack of clarity or guidance on hotel facilities and services
What this place has to offer
Things to do and ways to relaxFitness center, Foot bath, Hot tub, Massage, Sauna, Spa, Spa/sauna
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin]
Where you'll be sleeping
48 m²
Club Premier, Club level, Guest room, 1 King, River view
1 king bed
48 m²
Premier, Guest room, 2 Twin/Single Bed(s), River view
2 single beds
48 m²
Club Premier, Club level, Guest room, 2 Twin/Single Bed(s), River view
2 single beds
48 m²
Premier, Guest room, 1 King, River view
1 king bed
48 m²
Deluxe Guest room, 1 King, City view
1 king bed
110 m²
Club lounge access, Executive Suite, 1 King, City view
1 king bed
48 m²
Club Deluxe City View, Club level, Guest room, 1 King, City view
1 king bed
48 m²
Premier Panoramic River, Guest room, 2 Twin/Single Bed(s), River view
2 single beds
48 m²
Deluxe Guest room, 2 Twin/Single Bed(s), City view
1 single bed
110 m²
Executive Suite RiverView, Club lounge access, 1 Bedroom Executive Suite, 1 King, River view
1 king bed
What other guests say about this hotel
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