The RuMa Hotel and Residences
9.3Rating
ExceptionalRated by Guests
3,596Reviews
What to expect
Pros
- 🍽️Great food options including room dining and breakfast buffet
- 🏊♂️Comfortable pool loungers and relaxing pool area
- 🌟Luxurious room design and ambience
- 👍Friendly and attentive staff providing exceptional service
- 💪Well-equipped gym facilities for fitness enthusiasts
- 🛏️Comfortable and clean beds for a good night's sleep
- 📸Instagram-worthy decor and design throughout the hotel
- 🎉Central location within walking distance to key attractions
- 🍹Delicious breakfast with varied menu options
- 🏙️Stunning view of the Petronas Towers from select rooms
Cons
- 🕰️Limited restaurant hours may inconvenience guests
- 🍚Buffet breakfast food taste could be improved
- 🧹Inconsistent cleanliness in rooms, with occasional dust accumulation
- 🛌Some guests found sand on beds, indicating cleaning oversight
- 🚕Confusion and difficulty in getting taxis to and from the hotel
- 💵Unexpected additional charges and issues with payment processing at the front desk
- 🛎️Lack of valet service for car parking disappointed some guests
- 🔊Noise disturbances like wood cracking sounds in the room affected some guests' comfort
- 🦟Presence of mosquitoes in the restaurant area detracted from the dining experience
- 🚿Water heater issues reported in some rooms, impacting guest comfort during showers
What this place has to offer
Things to do and ways to relaxFitness center, Massage, On-site entertainment, Pool with view, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Chinese [Mandarin], French, Italian, Arabic, Chinese [Cantonese], Korean, Japanese, Malay
The 5-star The RuMa Hotel and Residences offers comfort and convenience whether you're on business or holiday in Kuala Lumpur. Offering a variety of facilities and services, the property provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at The RuMa Hotel and Residences. Each guestroom is elegantly furnished and equipped with handy amenities. Take a break from a long day and make use of the fitness center, outdoor pool, spa, massage. No matter what your reasons are for visiting Kuala Lumpur, The RuMa Hotel and Residences will make you feel instantly at home.
Where you'll be sleeping
60 m²
Deluxe Suite
1 king bed or 1 super king bed & 1 sofa bed
45 m²
Grand Twin Room
2 single beds
43 m²
Deluxe Twin Room
2 single beds
45 m²
Grand King Room
1 king bed or 1 super king bed or 1 double bed
45 m²
Corner Studio City View
1 king bed or 1 double bed & 1 king bed
88 m²
Grand Suite
1 king bed or 1 super king bed & 1 sofa bed
43 m²
Deluxe King Room
1 king bed or 1 super king bed or 1 double bed
48 m²
Grand Studio
1 king bed
48 m²
Grand Studio
45 m²
Grand Room
1 king bed or 2 single beds
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