Renaissance Hangzhou Northeast Hotel
9.6Rating
ExceptionalRated by Guests
15Reviews
What to expect
Pros
- 🎭Incorporation of Chinese Beijing Opera culture in the hotel design
- 🌆Stunning interior design and modern elements throughout the hotel
- 🍜Top restaurant with a wide selection of delicious dishes, like noodle soup
- 🤝Friendly and helpful staff who provide exceptional service
- 🌟New and functioning amenities due to recent opening in 2018
- 🏊♂️Nice swimming pool and top-notch gym facilities
- 👍Good value for the price, with attractive rates and points redemption options
- 🍹Relaxing and uncrowded executive lounge with a great view
- 🥐Extensive and delicious breakfast buffet with attentive service
- 🤖Fun experience with the robot concierge and helpful staff
Cons
- 💸High prices for room service food, which is average in quality
- 🔌Limited late-night room service menu options and slow delivery times
- 📶Terrible Wi-Fi connection that frequently disconnects
- 🧹Housekeeping quality can be improved, with delayed rubbish removal
- 🌱Limited breakfast options for vegans or vegetarians
- 🛎️Service communication issues with English-speaking staff
- 💳Limited payment options as credit cards may not be accepted everywhere
- 🍳Meeting room temperature can be too cold at times
- 📖Limited variations and high prices for breakfast
- 👕Laundry service may have occasional misses due to communication challenges
What this place has to offer
Things to do and ways to relaxFitness center, On-site entertainment, Pool with view, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Korean
Located in Yuhang District, Renaissance Hangzhou Northeast Hotel is a perfect starting point from which to explore Hangzhou. The property offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at Renaissance Hangzhou Northeast Hotel. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Hangzhou has to offer are three great reasons you should stay at Renaissance Hangzhou Northeast Hotel.
Where you'll be sleeping
42 m²
Guest room, 1 King, Mountain view
1 king bed
45 m²
Club lounge access, Guest room, 1 King, City view
1 queen bed
45 m²
Club lounge access, Guest room, 2 Double, City view
2 single beds
90 m²
Club lounge access, Suite, 1 King, City view
1 king bed
45 m²
Guest room, 2 Double, Mountain view
2 single beds
45 m²
Guest room, 1 King, City view
1 queen bed
45 m²
Guest room, 2 Double, City view
2 single beds
210 m²
Club lounge access, Presidential Suite, 1 King, City view
1 king bed
90 m²
Executive Suite
1 queen bed
42 m²
Mountain-view Double Room
1 queen bed
What other guests say about this hotel
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