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Novotel Cusco

Cusco, Peru

8.5Rating
ExcellentRated by Guests
1,488Reviews

What to expect

Pros

  • 🏞️Lovely interior courtyard and lobby
  • 👍Convenient location near main square and attractions
  • 🛏️Modern and comfortable rooms with nice views
  • 🚿Good and modern bathroom facilities
  • 🛎️Responsive staff to fix issues promptly
  • 🍽️Nice variety of breakfast options
  • 💆Easy to make same-day spa appointments
  • 🧘Comfortable and inviting atmosphere in the lobby
  • 🍹Friendly and hospitable bar staff
  • 🍴Culinary experiences like ceviche making classes

Cons

  • ❄️Inconsistent hot water supply
  • 🏢New wing rooms need serious updating
  • 🔇Lacks charm and convenience of other nearby hotels
  • 🛋️Room decor below expectations, especially in non-historic parts
  • 🧻Absence of basic amenities like filtered water and free oxygen
  • 🔨Maintenance issues like malfunctioning safe and falling metal pieces
  • 🌡️Lack of air conditioning in rooms
  • 🚪Awkward balcony setup due to noise and cold
  • 🍳Limited breakfast selection
  • 💰Pricier than expected for the quality provided

What this place has to offer

Things to do and ways to relaxMassage, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French, Portuguese

Novotel Cusco is perfectly located for both business and leisure guests in Cusco. Both business travelers and tourists can enjoy the hotel's facilities and services. Free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, room service are there for guest's enjoyment. Designed for comfort, selected guestrooms offer heating, wake-up service, desk, mini bar, telephone to ensure a restful night. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Cusco has to offer are three great reasons you should stay at Novotel Cusco.

Where you'll be sleeping

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25 m²

Deluxe Room with King Bed

1 king bed

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23 m²

Colonial Room with One Double Bed

1 double bed

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20 m²

Double Room

1 double bed or 1 double bed and 1 sofa bed & 1 double bed

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24 m²

Colonial Twin Room

2 single beds

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Standard Room with Queen Bed image 5
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Standard Room with Queen Bed image 7
Standard Room with Queen Bed image 8
Standard Room with Queen Bed image 9
25 m²

Standard Room with Queen Bed

1 queen bed

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25 m²

Standard Room with twin beds

2 single beds

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23 m²

Colonial Family Duplex Room

2 single beds and 1 queen bed

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21 m²

Superior Room

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23 m²

Colonial Room

1 queen bed or 2 single beds

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25 m²

Standard Room with 1 Double Bed and Sofa Bed

1 sofa bed and 1 double bed

What other guests say about this hotel

  • 1

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Novotel CuscoCusco, Peru

Where you'll be staying