Crowne Plaza Hotel Lanzhou
8.9Rating
ExcellentRated by Guests
84Reviews
What to expect
Pros
- 🏞️Stunning views of the Yellow River and mountains
- 🍽️Great breakfast options with a wide variety of choices
- 👫Friendly and attentive staff providing excellent customer service
- 🛏️Comfortable and well-furnished rooms with elegant decor
- 🏊♂️Beautiful pool area for relaxation and enjoyment
- 🥂Nice selection of dining options with delicious food
- 🌟High-quality amenities and thoughtful services provided
- 🌆Convenient location near the city center and attractions
- 🙌Efficient check-in and check-out process for a hassle-free stay
- 💼Ideal for business travelers with well-appointed rooms and facilities
Cons
- 🌡️Issues with air-conditioning not cooling rooms effectively
- 🍛Misleading restaurant names not serving authentic cuisine
- 🛎️Inconsistent service levels and language barriers with staff
- 🏊♂️Overcrowded and poorly maintained pool area
- 🎵Loud or annoying background music in public areas
- 💰High prices for food and beverages compared to local options
- 🧹Inadequate room cleaning and maintenance issues reported
- 🚿Problems with bathroom drainage and cleanliness in some rooms
- 🤷♂️Staff communication challenges with limited English proficiency
- 🚗Limited parking availability or difficulties with parking arrangements
What this place has to offer
Things to do and ways to relaxFitness center, Karaoke, Massage, Spa, Spa/sauna, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRestaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Korean
Located in Chengguan, Crowne Plaza Hotel Lanzhou is a perfect starting point from which to explore Lanzhou. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at the Crowne Plaza Hotel Lanzhou. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, heating. The hotel offers various recreational opportunities. No matter what your reasons are for visiting Lanzhou, Crowne Plaza Hotel Lanzhou will make you feel instantly at home.
Where you'll be sleeping
41 m²
Standard Room
1 king bed or 2 single beds or 1 single bed & 2 single beds
42 m²
Premium Room
2 single beds or 1 double bed & 2 single beds
168 m²
2 King Presidential Suite
2 king beds
84 m²
Superior King Suite with River View
1 king bed
42 m²
1 King Standard River View Lounge Accessible
2 single beds or 1 double bed
168 m²
1 King Royal River View Suite
1 king bed
42 m²
1 King Standard High Floor River View
2 single beds
42 m²
1 King Bed Standard River View
2 single beds
42 m²
1 King Bed Premium Accessible
1 king bed
84 m²
1 King Bedroom Suite River View Lounge Accessible
1 king bed
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