Hilton Urumqi

Name: Hilton Urumqi
Address: No.1237 HongGuang Hill Road, Midong District, Urumqi Xinjiang., Urumqi, Xinjiang, 830017, China
Rating: 8.105185185185185

Ürümqi, China

8.1Rating

ExcellentRated by Guests

135Reviews

What to expect

Pros

🏖️Convenient location near the Heavenly Lake
🍵Great selection of specialty teas at the lobby lounge
🍽️Amazing breakfast with local food options
🛌Clean and quiet rooms for a comfortable stay
🎁Welcoming and attentive staff providing good service
🏊Large pool and well-equipped exercise room for guests
🥂Buffet dinner and breakfast with excellent food choices
🌟Efficient check-in process and impressive lobby
🍳Extensive breakfast selection with both Oriental and Western options
🧖‍♀️Spacious and modern rooms with high-quality toiletries

Cons

💨Poor air quality and lack of soundproofing in the rooms
🍵Slow service and understaffing issues at the lobby lounge
🛋️Inadequate seating in the lobby during peak times
🖨️Noisy and outdated equipment in the business center
🌡️Inconsistent air conditioning, leading to discomfort
🍇Quality concerns with fruits offered by the hotel
🗺️Remote location far from the active part of town
🛏️Staff issues and lack of English communication at the concierge desk
🚖Inconvenience in finding taxis due to location
🏊‍♂️Slippery marble flooring near the swimming pool creating safety concerns

What this place has to offer

Things to do and ways to relaxFitness center, Game room, Massage, Massage chair, Nightclub, Sauna, Spa/sauna, Steamroom, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery, Kitchen, Restaurant [halal], Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin]

Hilton Urumqi is conveniently located in the popular Shuimogou District area. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, slippers, towels, closet, internet access – wireless (complimentary). The hotel offers various recreational opportunities. Discover all Urumqi has to offer by making Hilton Urumqi your base.