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Mansion Alcazar

Cuenca, Ecuador

9.3Rating
ExceptionalRated by Guests
501Reviews

What to expect

Pros

  • 🌺Gorgeous garden and indoor courtyard
  • 🍽️Delicious and diverse food options
  • 🏡Historic and charming building with elegant touches
  • 🛏️Comfortable and beautifully decorated rooms
  • 🎹Live music and lovely ambiance in the restaurant
  • 🌟Impeccable and attentive staff service
  • 🍸Exquisite dining experience with quality cuisine
  • ☕Complimentary afternoon tea with delightful treats
  • 🗺️Centrally located in Cuenca's historic area
  • 💐Tranquil oasis in the bustling city with beautiful flowers and birds

Cons

  • ❄️Ineffective heating in some rooms, leading to discomfort
  • 🎼Lack of soundproofing may disrupt rest due to noise from courtyard activities
  • 🍳Breakfast offerings could be improved in variety and presentation
  • 🛌Small beds in certain rooms may not accommodate couples comfortably
  • 🔊Noise disturbances from courtyard activities and live music events
  • 🧼Inconsistent room cleaning and maintenance standards
  • 📱Language barrier issues impacting efficient communication and service
  • 🛋️Rooms in need of renovation and modernization for better guest comfort
  • 🥚Limited and basic breakfast options may not meet expectations
  • 🛠️Old building parts may need refurbishment for a more pleasant stay

What this place has to offer

Things to do and ways to relaxMassage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

Mansion Alcazar is perfectly located for both business and leisure guests in Cuenca. The hotel has everything you need for a comfortable stay. All the necessary facilities, including 24-hour front desk, luggage storage, valet parking, room service, airport transfer, are at hand. Heating, desk, balcony/terrace, alarm clock, extra long beds (> 2 meters) can be found in selected guestrooms. The hotel's peaceful atmosphere extends to its recreational facilities which include sauna, spa, massage, garden. Mansion Alcazar is an excellent choice from which to explore Cuenca or to simply relax and rejuvenate.

Where you'll be sleeping

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32 m²

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1 king bed

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35 m²

Superior Double Room

1 queen bed

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60 m²

Deluxe Suite

2 double beds

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24 m²

Standard Twin Room

2 single beds

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60 m²

Deluxe Suite

1 king bed & 1 sofa bed

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24 m²

Standard Double Room

1 queen bed

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28 m²

Superior Twin Room

2 single beds

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16 m²

Small Double Room

1 single bed

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55 m²

Deluxe King Suite

1 queen bed & 1 sofa bed

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64 m²

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1 sofa bed

What other guests say about this hotel

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Where you'll be staying