Omni Charlotte Hotel
8.1Rating
ExcellentRated by Guests
1,043Reviews
What to expect
Pros
- 🌟Exceptional customer service from staff members like Clarissa, Reginald, Isaiah, and more
- 🛏️Comfortable and clean beds for a good night's sleep
- 🍽️Great food options and restaurants nearby
- 🏊♂️Awesome amenities like outdoor pool and gym
- 👍Friendly and welcoming atmosphere throughout the hotel
- 📍Convenient central location near attractions and restaurants
- 🌞Wonderful rooftop pool and bar service for relaxation
- 🛎️Efficient and helpful valet and bellman services
- 🎉Special touches and surprises for celebrations like birthdays
- 🥤Complimentary drinks and coffee offered at check-in
Cons
- 🐦Street noise can be loud in rooms facing the road
- 🚗High parking fees, both for self-parking and valet services
- 🛁Inconsistent room cleanliness and maintenance issues
- 🤔Slow or inefficient response to guest requests or issues
- 💸Expensive additional charges for amenities like umbrellas at the pool
- 🚼Inadequate or inaccurate information regarding crib availability for families with infants
- 🔇Noise disturbances from other guests or external sources affecting sleep quality
- 🔥Lack of communication or follow-up during emergency situations like fire alarms
- 💼Limited business facilities or services, such as slow Wi-Fi and dated rooms
- 🚫Restrictions on food consumption or outside items in common areas
What this place has to offer
Things to do and ways to relaxFitness center, Golf course [on-site], On-site entertainment, Pool with view, Sauna, Spa, Yoga room
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish
Stop at Omni Charlotte Hotel to discover the wonders of Charlotte (NC). Offering a variety of facilities and services, the property provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at Omni Charlotte Hotel. Each guestroom is elegantly furnished and equipped with handy amenities. Enjoy the theme park, hiking trails, outdoor pool before retiring to your room for a well-deserved rest. Omni Charlotte Hotel combines warm hospitality with a lovely ambiance to make your stay in Charlotte (NC) unforgettable.
Where you'll be sleeping
40 m²
Club Room 2 Queen Beds
2 queen beds
35 m²
Suite 1 King Bed
1 king bed
46 m²
Premier Room 2 Queen Beds
2 queen beds
35 m²
Deluxe Room 2 Queen Beds
2 queen beds
35 m²
ADA Deluxe Room - 1 King Bed
1 king bed
41 m²
Premier Executive 1 King Bed
1 king bed
35 m²
ADA Deluxe Room - 2 Queen Bed
2 queen beds
59 m²
Suite Executive 1 King Bed
1 king bed
59 m²
Club Premier Room 2 Queen Beds
2 queen beds
35 m²
Deluxe Room 1 King Bed
1 king bed
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