Empark Grand Hotel
7.4Rating
Very GoodRated by Guests
195Reviews
What to expect
Pros
- 🌟Excellent room cleanliness and maintenance
- 🏊Fantastic pool facilities for families
- 🌆Great city views from the rooms
- 🍽️Good variety and quality of buffet breakfast
- 👍Professional and helpful front desk staff
- 🛍️Convenient location near shopping and dining options
- 🍜Opportunity to taste local cuisine at the buffet
- 🛏️Comfortable beds and spacious rooms
- 🚖Close proximity to golfing and shopping areas
- 👌Polite and efficient staff for check-in and check-out
Cons
- 💸High pricing compared to value offered
- 🚕Difficulty arranging transportation services through the hotel
- ❄️Issues with room temperature control and faulty appliances
- 🛎️Poor customer service experience and communication
- 🚗Inconvenient location far from the airport and city center
- 🍴Unsatisfactory quality of food served at the hotel
- 🛌Old and outdated facilities within the hotel
- 🤷♂️Confusion or lack of record-keeping for guest bookings
- 🚨Issues with cleanliness and maintenance of hotel premises
- 🔇Noise disturbances from nearby roads impacting room comfort
What this place has to offer
Things to do and ways to relaxFitness center, Hot tub, Karaoke, Massage, Nightclub, Spa, Spa/sauna, Tennis court, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin]
Located in Guandu, Empark Grand Hotel is a perfect starting point from which to explore Kunming. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, car park, room service are there for guest's enjoyment. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, whirlpool bathtub, non smoking rooms, air conditioning, heating. To enhance guests' stay, the hotel offers recreational facilities such as hot tub, fitness center, sauna, outdoor pool, indoor pool. Convenience and comfort makes Empark Grand Hotel the perfect choice for your stay in Kunming.
Where you'll be sleeping
65 m²
Themed Family Friendly Room
1 king bed
94 m²
Executive Suite
1 queen bed & 3 sofa beds
65 m²
Family Friendly Room (Double bed)
1 king bed
45 m²
Superior Twin Room
2 single beds
65 m²
Executive Superior Twin Room
2 double beds
65 m²
Executive Superior Double Room
1 single bed
30 m²
Single Room
1 single bed
103 m²
Deluxe Suite
1 queen bed & 3 sofa beds
30 m²
Standard Annex
2 semi double beds
65 m²
Deluxe Double Room
1 single bed
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