Excelsior Hotel Ernst am Dom
9.3Rating
ExceptionalRated by Guests
964Reviews
What to expect
Pros
- 🏰Classic decor and old school charm
- 🍸Fantastic bar with top-notch cocktails
- 🌐Fast and reliable WiFi service
- 🥐Delicious and diverse breakfast options
- 🌟Exceptional service and friendly staff
- 🛌Comfortable and spacious rooms
- 🎹Enjoyable live piano music
- 🍽️Great dining options within the hotel
- 🍹Lovely afternoon tea setting
- 🎯Perfect central location for exploring the city
Cons
- 🛎️Inconsistent or slow service at times
- 🚿Issues with shower design and bathroom maintenance
- 📞Outdated telephone technology in rooms
- 💸High prices for certain amenities or services
- 🛏️Pillows and beds may not suit all preferences
- 🔇Noise disturbances affecting sleep quality
- 🍴Inconsistent quality and presentation of food
- 🕰️Slow response to guest requests or room service
- 🛠️Maintenance issues with room facilities
- 🌧️Limited dining options in the immediate vicinity
What this place has to offer
Things to do and ways to relaxFitness center, Hammam, Massage, On-site entertainment, Pub crawl, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian
Excelsior Hotel Ernst am Dom is conveniently located in the popular City Center - Old Town area. The property features a wide range of facilities to make your stay a pleasant experience. 24-hour front desk, express check-in/check-out, luggage storage, room service, airport transfer are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with flat screen television, carpeting, slippers, sofa, towels. Access to the property's fitness center, sauna, massage, steamroom will further enhance your already satisfying stay. A welcoming atmosphere and excellent service are what you can expect during your stay at Excelsior Hotel Ernst am Dom.
Where you'll be sleeping
50 m²
Suite
1 queen bed
70 m²
Executive Suite
1 single bed and 1 king bed
45 m²
Junior Suite
1 queen bed
35 m²
Deluxe Double or Twin Room
1 king bed
40 m²
Grand Deluxe Double or Twin Room
1 king bed or 2 single beds
100 m²
Excelsior Suite
1 king bed
25 m²
Classic Double or Twin Room
1 double bed
16 m²
Classic Single Room
1 single bed
30 m²
Superior Room
1 king bed or 2 single beds
60 m²
Suite with Cathedral View
1 queen bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.