Palace Hotel - Pocos de Caldas
8.1Rating
ExcellentRated by Guests
3,167Reviews
What to expect
Pros
- 🏊Heated pool and sulfuric water pool for relaxation
- 🍽️Memorable and diverse breakfast and food options
- 🌻Well-maintained gardens and outdoor spaces
- 🛏️Comfortable beds and spacious rooms
- 🍷Good value for money at the restaurant/bar
- 👨👩👧👦Attentive and friendly staff throughout the hotel
- 🏞️Excellent location in the city center with attractions nearby
- 🛠️Historic charm and architecture offering a unique experience
- 🍾Traditional and classic atmosphere for a nostalgic stay
- 👴🏻Great for older guests seeking relaxation and history
Cons
- ❄️Lack of air conditioning in rooms
- 🚿Bathrooms in need of renovation and better cleaning
- 🎶Loud music or noise disturbances, especially at night
- 💸High parking fees and slow valet service
- 🔨Maintenance issues, peeling paint, and cleanliness concerns
- 🧹Lack of modern amenities and room updates
- 🚪Privacy concerns with gaps in doors and noise from corridors
- 🕰️Limited flexibility in reservations and disappointing booking experience
- 🦜Issues with birds indoors, competing for food during meals
- 😕Inconsistent service quality and outdated room furnishings
What this place has to offer
Things to do and ways to relaxBilliards, Fitness center, Game room, Massage, Sauna, Spa, Spa/sauna, Steamroom, Table tennis
Services and conveniencesDaily housekeeping, Elevator
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Portuguese
Palace Hotel - Poços de Caldas is a popular choice amongst travelers in Pocos De Caldas, whether exploring or just passing through. Both business travelers and tourists can enjoy the hotel's facilities and services. All the necessary facilities, including 24-hour front desk, room service, restaurant, laundry service, elevator, are at hand. Mini bar, telephone, television, shower can be found in selected guestrooms. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, sauna, indoor pool, spa, massage. Palace Hotel - Poços de Caldas combines warm hospitality with a lovely ambiance to make your stay in Pocos De Caldas unforgettable.
Where you'll be sleeping
30 m²
Standard Double Room
1 double bed
78 m²
Deluxe Double Studio
2 single beds and 1 double bed
30 m²
Double Room with Garden View
1 double bed
42 m²
Deluxe Suite
1 double bed
42 m²
Deluxe Suite
1 single bed and 1 double bed
35 m²
Triple Room with Garden View
3 single beds
39 m²
Quadruple Room
1 double bed and 2 single beds
35 m²
Standard Triple Room
3 single beds
30 m²
Twin Room with Garden View
2 single beds
106 m²
Executive Suite
1 double bed and 2 single beds
What other guests say about this hotel
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