The Westin Nanjing Xuanwu Lake
8.4Rating
ExcellentRated by Guests
285Reviews
What to expect
Pros
- 🌟Excellent service provided by staff members
- 🏙️Convenient location near subway station and mall
- 👍Spacious and comfortable rooms with great views
- 🍳Delicious breakfast options, both local and international
- 🏊Free access to gym and swimming pool for guests
- 👩👦👦Warm and friendly staff providing helpful services
- 🌷Impressive housekeeping service with attention to detail
- 🍽️Wide variety of food options available at the hotel restaurant
- 💼Well-maintained amenities suitable for business travelers
- 🛏️Comfortable beds for a good night's sleep
Cons
- 👃Unpleasant smell outside the lobby area
- 🔨Safety concern with falling bed board in the room
- ❌Lack of hospitality and compensation for guest injuries
- 🌬️Noisy air conditioning system in the room
- 🧻Old and dated bathroom in need of renovation
- 🚪Privacy issue with hotel staff entering room against instructions
- 🍕Cold and unsatisfactory food at the lounge during meals
- 🧹Inconsistent cleanliness with dirty towels and pillows
- 🛋️Rooms showing signs of wear and aging, needing updates
- 🚶Limited elevator capacity causing delays for guests
What this place has to offer
Things to do and ways to relaxFitness center, Hot tub, Massage, Pool with view, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Kitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin]
The Westin Nanjing Hotel is a popular choice amongst travelers in Nanjing, whether exploring or just passing through. The hotel has everything you need for a comfortable stay. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out are just some of the facilities on offer. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, wake-up service. Access to the hotel's fitness center, indoor pool, spa will further enhance your satisfying stay. The Westin Nanjing Hotel combines warm hospitality with a lovely ambiance to make your stay in Nanjing unforgettable.
Where you'll be sleeping
42 m²
Executive Level Room, Guest room, 2 Twin/Single Bed(s)
2 single beds
42 m²
Executive Level Room, Guest room, 1 King, Partial lake view
1 king bed
42 m²
Deluxe Room, Deluxe Guest room, 1 King, Skyline view
1 king bed
42 m²
Westin Premier Room, Guest room, 2 Twin/Single Bed(s)
2 single beds
42 m²
Westin Premier Room, Guest room, 1 King, Partial lake view
1 king bed
48 m²
Premier Deluxe Room - Lake-View (Double bed)
1 king bed
84 m²
Executive Suite, 1 Bedroom Suite, 1 King, Xuanwu Lake view
1 king bed
42 m²
Deluxe Room, Deluxe Guest room, 2 Twin/Single Bed(s)
2 single beds
48 m²
Premier Deluxe Room - Lake-View (2 beds)
2 double beds
90 m²
Family Suite - Lake-View, City-View (Extra Bed Available)
1 single bed and 1 king bed
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