Sonesta Hotel Ibague
8.9Rating
ExcellentRated by Guests
144Reviews
What to expect
Pros
- 🌟Outstanding service from staff
- 🏊Great pool facilities
- 🍳Delicious breakfast options
- 👍Friendly and attentive staff
- 🛏️Comfortable and clean rooms
- 🍽️Varied menu with good portion sizes
- 🏙️Convenient location near amenities
- 🛍️Located inside a shopping center
- 🤝Excellent customer service
- 💰Good value for the services provided
Cons
- 🧼Pool area disorganized and run down
- 🗣️Lack of English speakers for a 5-star hotel
- 💸Expensive pricing for some services
- 🍴Slow service in the restaurant
- 🌬️Inadequate AC cooling in some rooms
- 🍹Issues with overbilling and customer service
- 🛎️Unorganized front desk service
- 🚗Terrible location with noise disturbances
- 🗺️Lack of English language proficiency among staff
- 🤷♂️Rudeness from certain hotel staff members
What this place has to offer
Things to do and ways to relaxMassage, Sauna, Spa, Tours
Services and conveniencesContactless check-in/out, Daily housekeeping, Elevator, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenSpanish
Sonesta Hotel Ibagué is a popular choice amongst travelers in Ibague, whether exploring or just passing through. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at Sonesta Hotel Ibagué. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find cleaning products, linens, towels, closet, air conditioning. The property offers various recreational opportunities. Discover all Ibague has to offer by making Sonesta Hotel Ibagué your base.
Where you'll be sleeping
28 m²
Standard Double Room
1 queen bed
28 m²
Superior Double Room
1 queen bed
31 m²
Standard Twin Room
2 queen beds
28 m²
Business King Room
1 king bed
Standard Queen Room Non Smoking
1 king bed
25 m²
Standard Two Double Room
2 double beds
Room standard
Room Assigned on Arrival
Standard Room (No Window,Area:25)
SINGLE ROOM (KING SIZE) STANDARD
What other guests say about this hotel
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