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Novotel Kolkata Hotel & Residences - An AccorHotels Brand

Name: Novotel Kolkata Hotel & Residences - An AccorHotels Brand
Address: Cf 11 Action Area 1C, New Town Rajarhat, Kolkata, West Bengal, 700156, India
Rating: 8.761175473297541

Kolkata, India

8.8Rating

ExcellentRated by Guests

3,539Reviews

What to expect

Pros

🌟Excellent hospitality and attentive staff
🍽️Delectable breakfast spreads and tasty food
👍🏻Smooth check-in and check-out process
🏊‍♂️Amazing swimming pool and gym facilities
🌆Convenient location near major offices and airport
🛏️Neat, clean, and spacious rooms with comfortable amenities
🍹Great food variety and delicious meals
🤝Friendly and professional staff providing top-notch service
🌺Beautiful decor and ambiance enhancing the stay experience
🏩Efficient and caring guest relations team for personalized service

Cons

🧻Inconsistent room maintenance and cleanliness issues
🍽️Service issues during meals and dining experiences
🛎️Some staff members lacking attentiveness and professionalism
🔊Potential noise disturbances due to corporate culture meetings
💰Some guests faced billing or pricing issues
🚪Room amenities or facilities might need improvement
🍸Lack of consistency in beverage quality and service
🏢Limited options or diversity in hotel activities or entertainment
🚶‍♂️Long wait times or delays in service requests
😕Issues with communication or coordination among staff members

What this place has to offer

Things to do and ways to relaxBilliards, Body scrub, Body wrap, Fitness center, Foot bath, Game room, Hammam, Hot tub, Light therapy, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRestaurant [halal], Room service [24-hour], Shared kitchen

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Hindi

Set in a prime location of Kolkata, Novotel Kolkata Hotel & Residences - An AccorHotel puts everything the city has to offer just outside your doorstep. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fireplace. Each guestroom is elegantly furnished and equipped with handy amenities. Take a break from a long day and make use of fitness center, sauna, golf course (on site), outdoor pool, spa. Friendly staff, great facilities and close proximity to all that Kolkata has to offer are three great reasons you should stay at Novotel Kolkata Hotel & Residences - An AccorHotel.